Emergency Communications Dispatcher — Public Safety

Public Safety Dispatch Network; Moccasin (MT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network is hiring for dispatcher/telecommunicator roles in Basin, MT. The position involves handling emergency and nonemergency requests, validating locations, and coordinating responses using CAD, radio, and mapping tools.

It emphasizes careful decision-making, information flow, and adherence to agency procedures. Responsibilities include incident data accuracy, shift flexibility (nights, weekends, holidays), and continuous staffing.

Qualifications

• High school diploma or equivalent required; certifications depend on service area.
• Strong typing, listening, and communication skills essential.
• Ability to switch between tasks and follow agency procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Job description

Public Safety Dispatch Network is hiring for dispatcher/telecommunicator roles in Basin, MT. The position involves handling emergency and nonemergency requests, validating locations, and coordinating responses using CAD, radio, and mapping tools.

It emphasizes careful decision-making, information flow, and adherence to agency procedures. Responsibilities include incident data accuracy, shift flexibility (nights, weekends, holidays), and continuous staffing.