Emergency Communications Dispatcher - Police, Fire & EMS

Public Safety Dispatch Network; Redding (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

Public Safety Dispatch Network in Redding Center, CT seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. You will process calls, verify incident details, and dispatch units in a fast-paced, multi-agency setting.

The role requires clear communication, quick prioritization, and adherence to procedures while complying with authority and training limitations. Candidates may rotate shifts including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training or experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High School Diploma or equivalent

Job description

Public Safety Dispatch Network in Redding Center, CT seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. You will process calls, verify incident details, and dispatch units in a fast-paced, multi-agency setting.

The role requires clear communication, quick prioritization, and adherence to procedures while complying with authority and training limitations. Candidates may rotate shifts including nights, weekends, and holidays.