Emergency Communications Dispatcher: Police/Fire/EMS

Public Safety Dispatch Network; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Safety Dispatch Network in Jersey, GA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. Responsibilities include processing calls, verifying locations, prioritizing incidents, and dispatching units per approved plans.

Candidates should have a high school diploma, and some agencies require credentials or prior dispatch experience. Training is provided, with shift rotations including nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines.
• Credentials may be needed (telecommunicator, EMS/fire/police) depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support inter-agency communications

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Jersey, GA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. Responsibilities include processing calls, verifying locations, prioritizing incidents, and dispatching units per approved plans.

Candidates should have a high school diploma, and some agencies require credentials or prior dispatch experience. Training is provided, with shift rotations including nights, weekends, and overtime.