Emergency Communications Dispatcher — Police/Fire/EMS

Public Safety Dispatch Network; Little Rock (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Shift differentials

Certification incentives

Job summary

Public Safety Dispatch Network in Conway seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across police, fire, and medical services. In a combined communications environment, you may process calls and manage radio assignments for several response disciplines.

Applicants typically have a high school diploma and may require discipline-specific credentials depending on the assignment; training and ongoing certifications are part of the role, with shifts including nights,

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Job description

Public Safety Dispatch Network in Conway seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across police, fire, and medical services. In a combined communications environment, you may process calls and manage radio assignments for several response disciplines.

Applicants typically have a high school diploma and may require discipline-specific credentials depending on the assignment; training and ongoing certifications are part of the role, with shifts including nights,