Emergency Communications Dispatcher (Police/Fire/EMS)

Public Safety Dispatch Network; Jackson (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials and certification

Job summary

Public Safety Dispatch Network seeks Police/Fire/EMS dispatchers in Mississippi. The role coordinates emergency responses across law enforcement, fire services, and EMS, handling calls and radio assignments across multiple disciplines.

Strong communication, prioritization, and adherence to training and authority are essential. Eligible candidates may come from various dispatch backgrounds, with eligibility varying by agency.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training or require experience in dispatch disciplines before appointment.
• Certifications and deadlines vary by vacancy and must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

HS Diploma or Equivalent

Job description

Public Safety Dispatch Network seeks Police/Fire/EMS dispatchers in Mississippi. The role coordinates emergency responses across law enforcement, fire services, and EMS, handling calls and radio assignments across multiple disciplines.

Strong communication, prioritization, and adherence to training and authority are essential. Eligible candidates may come from various dispatch backgrounds, with eligibility varying by agency.