Emergency Communications Dispatcher - Police & Fire

Port of Seattle; Seattle (WA); On-site; USD 48,000 - 68,000; Full time

Job summary

The Port of Seattle is seeking a 911 dispatcher to perform specialized duties in the Emergency Services 9-1-1 Communication Center. You will receive and transmit requests for emergency services and prioritize radio transmissions to dispatch police, fire, and medical responders.

You will work with tenants, the traveling public, residents, businesses, and partner agencies, maintaining knowledge of responders and log data. Washington residency and background checks are required.

Qualifications

• Must be at least 18 years old.
• Must be a U.S. Citizen, lawful permanent resident, or DACA recipient with ability to read, write, and speak English.
• Minimum 2 years of experience as a full-time 911 dispatcher or 911 call taker in a 911 PSAP, within 24 months of service.
• Must complete WA Telecommunicator I & II, King County EMS Dispatch, and WA ACCESS within first year of employment.
• Background investigations including records checks, polygraph, medical and psychological examinations are required.

Responsibilities

• Answer 911 emergency and non-emergency calls, prioritizing radio transmissions and dispatching responders (police, fire, medical).
• Cross-train in police, fire, and medical dispatch and log all pertinent data.
• Enter information into state and national data files and systems.
• Read maps and relay directions as necessary.
• Monitor security and fire alarms and dispatch resources for incidents.
• Provide emergency medical dispatching including pre-arrival instructions.

Skills

Emergency dispatch

Multitasking

Effective communication

Analytical problem solving

Attention to detail

Education

High School Diploma or GED

Job description

The Port of Seattle is seeking a 911 dispatcher to perform specialized duties in the Emergency Services 9-1-1 Communication Center. You will receive and transmit requests for emergency services and prioritize radio transmissions to dispatch police, fire, and medical responders.

You will work with tenants, the traveling public, residents, businesses, and partner agencies, maintaining knowledge of responders and log data. Washington residency and background checks are required.