Emergency 911 Dispatcher – Police, Fire & Medical

Port of Seattle; Washington; On-site; USD 60,000 - 90,000; Full time

Job summary

Port of Seattle is seeking a dedicated 911 dispatcher or call taker to join our emergency services team in the Washington region. You will handle 911 calls, coordinate police, fire, and medical responses, and maintain situational awareness for responders.

You will cross-train across police, fire, and medical dispatch and manage data in state and national systems, ensuring timely, accurate information and safe, effective responses in a fast-paced environment.

Qualifications

• Be at least 18 years of age.
• Be a U.S. Citizen, lawful Permanent Resident, or a DACA recipient with the ability to speak, read, and write English;
• You must possess a High School Diploma or GED Certificate.
• Minimum of 2 years of experience as a full-time 911 dispatcher or 911 call taker in a 911 PSAP (Public Safety Answering Point), with no more than 24 months removed from service.
• Must complete Washington State Telecommunicator I and II courses, King County Emergency Medical Dispatch Certification, and WA ACCESS certification within first year of employment.
• Committed to Equity and leadership; effective communication under stress; analytical problem solving; multitasking.

Responsibilities

• Receive and transmit requests for emergency services related to public safety.
• Answer 911 emergency and non-emergency calls, prioritizing radio transmissions and dispatching responders.
• Cross-train in police, fire, and medical dispatch and call taking.
• Enter information into state and national data files and systems.
• Read maps and relay directions as necessary.
• Monitor security cameras and alarms; dispatch responders as needed.
• Provide emergency medical dispatching including pre-arrival instructions.
• Work with tenants, the traveling public, residents, businesses, partner agencies, and the community.

Skills

Effective communicator

Analytical problem solver

Multitasker

Equity-minded

Leadership

Education

High school diploma or GED

Job description

Port of Seattle is seeking a dedicated 911 dispatcher or call taker to join our emergency services team in the Washington region. You will handle 911 calls, coordinate police, fire, and medical responses, and maintain situational awareness for responders.

You will cross-train across police, fire, and medical dispatch and manage data in state and national systems, ensuring timely, accurate information and safe, effective responses in a fast-paced environment.