Emergency Communications Dispatcher (Police)

Regional 911 Intake Solutions; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions seeks qualified Police Dispatchers to support law enforcement operations in Pittsburgh. The role involves taking calls, coordinating with officers, and maintaining accurate incident records while ensuring safety and timely updates.

Ideal candidates will have a high school diploma or equivalent, strong typing skills, and proficiency in radio communications. Training is provided; some roles may require CJIS access and security screening.

Qualifications

• High school diploma or equivalent required; training provided for entry-level roles.
• Candidates may need prior police dispatch experience or certifications.
• Ability to type accurately and communicate clearly via radio and telephone.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, and hazards
• Assign calls to officers per priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and protect restricted information

Skills

Typing

Clear radio communication

Spoken language comprehension

Geography knowledge

Education

High school diploma or equivalent

Tools

Records management systems

CJIS access procedures

Job description

Regional 911 Intake Solutions seeks qualified Police Dispatchers to support law enforcement operations in Pittsburgh. The role involves taking calls, coordinating with officers, and maintaining accurate incident records while ensuring safety and timely updates.

Ideal candidates will have a high school diploma or equivalent, strong typing skills, and proficiency in radio communications. Training is provided; some roles may require CJIS access and security screening.