Emergency Communications Dispatcher - Multi-Agency Response Hero

Public Safety Dispatch Network; San Jose (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Shift differentials

Certification incentives

Job summary

Public Safety Dispatch Network in San Miguel, NM seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. You will process calls, verify locations, and assign units according to approved plans.

The role requires clear communication, ability to manage priorities, and adherence to training and authority. Applicants typically have a high school diploma and may need specific public-safety credentials.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines.
• Required certifications and deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in San Miguel, NM seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. You will process calls, verify locations, and assign units according to approved plans.

The role requires clear communication, ability to manage priorities, and adherence to training and authority. Applicants typically have a high school diploma and may need specific public-safety credentials.