Emergency Communications Dispatcher (911 & Public Safety)

City-of-Oxnar; Oxnard (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

The City of Oxnard Police Department is seeking a Public Safety Dispatcher with strong technical and customer service skills to join the team. This pivotal role involves receiving 911 calls, determining urgency, and dispatching appropriate public safety units using CAD, radio, and related systems.

You will maintain composure in stressful situations, communicate clearly, and coordinate up to 50 field units on complex incidents, while continually updating records and databases.

Qualifications

• High School Diploma or GED.
• No prior related experience required for this position.
• POST Basic Dispatcher Certificate within the first 12 months of employment.
• Valid California driver’s license may be required for some positions.
• Must be able to communicate effectively in English.

Responsibilities

• Receive all 911 calls, determine urgency, and input data into the CAD system.
• Maintain composure and provide accurate information during high-stress emergencies.
• Coordinate up to 50 units across dynamic incidents.
• Answer non-emergency inquiries and relay information to appropriate parties.
• Operate CAD, radio, and related databases to support field units.

Skills

Customer service

Multitasking

Communication skills

Calm under pressure

Education

High School Diploma or GED

Tools

CAD system

Computerized dispatch system

Geofile

DMV records

Job description

The City of Oxnard Police Department is seeking a Public Safety Dispatcher with strong technical and customer service skills to join the team. This pivotal role involves receiving 911 calls, determining urgency, and dispatching appropriate public safety units using CAD, radio, and related systems.

You will maintain composure in stressful situations, communicate clearly, and coordinate up to 50 field units on complex incidents, while continually updating records and databases.