Emergency Communications Dispatcher

Regional 911 Intake Solutions; Wrightsville Beach (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions is seeking qualified Police Dispatchers for positions in Wrightsville Beach, NC. You will receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority and procedures.

Work involves monitoring radio traffic, relaying updates, and coordinating with neighboring agencies while maintaining clear incident records and safeguarding restricted information; typing, listening, and geographic knowledge are

Qualifications

• High school diploma or recognized equivalent is commonly required; entry-level vacancies may provide training.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to records systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accurately

Clear communication

Radio communication

Geographic knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking qualified Police Dispatchers for positions in Wrightsville Beach, NC. You will receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority and procedures.

Work involves monitoring radio traffic, relaying updates, and coordinating with neighboring agencies while maintaining clear incident records and safeguarding restricted information; typing, listening, and geographic knowledge are