Emergency Communications Dispatcher

Regional 911 Intake Solutions; Salisbury (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Salisbury, NC, to receive and route emergency and nonemergency requests, document incidents, and coordinate with officers and neighboring agencies. The role requires accuracy in location descriptions, rapid, clear radio communication, and responsible handling of sensitive information.

Typical duties include monitoring radio traffic, assigning calls, and maintaining records.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Salisbury, NC, to receive and route emergency and nonemergency requests, document incidents, and coordinate with officers and neighboring agencies. The role requires accuracy in location descriptions, rapid, clear radio communication, and responsible handling of sensitive information.

Typical duties include monitoring radio traffic, assigning calls, and maintaining records.