Emergency Communications Dispatcher

Regional 911 Intake Solutions; Town of Lexington (NY); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers to support Lexington-area law enforcement by receiving requests for assistance, relaying information, and coordinating with officers.

This role may involve radio dispatch, telephone call taking, and access to records systems. Dispatchers work at computers and headsets, handling emergency and non-emergency calls with focus on accuracy and safety.

Qualifications

• High school diploma or equivalent is commonly required.
• Typing accuracy and clear communication are essential.
• Ability to understand spoken information and communicate by radio.
• Learn jurisdictional geography and procedures; background checks may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing accuracy

Radio operation

Multitasking

Geography familiarity

Education

High school diploma

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks Police Dispatchers to support Lexington-area law enforcement by receiving requests for assistance, relaying information, and coordinating with officers.

This role may involve radio dispatch, telephone call taking, and access to records systems. Dispatchers work at computers and headsets, handling emergency and non-emergency calls with focus on accuracy and safety.