Emergency Communications Dispatcher

Regional 911 Intake Solutions; Sugar Valley (GA); On-site; USD 36,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Sugar Valley, GA seeks Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties, depending on the agency.

Dispatchers help officers by ensuring accurate locations, descriptions, safety information, and timely updates.

Qualifications

• High school diploma or equivalent required; some agencies provide training.
• Must type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening

Radio communications

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Sugar Valley, GA seeks Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties, depending on the agency.

Dispatchers help officers by ensuring accurate locations, descriptions, safety information, and timely updates.