Emergency Communications Dispatcher

Public Safety Dispatch Network; Spring Grove (IL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Public Safety Dispatch Network in Spring Grove, IL seeks Police Dispatchers to support law enforcement by handling emergency and nonemergency requests, documenting locations, and relaying critical information to officers.

Dispatchers may work nights and weekends, operate under varying shifts, and require accurate typing, radio communication, and jurisdictional knowledge; comprehensive background checks and training are typical.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communications

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

Public Safety Dispatch Network in Spring Grove, IL seeks Police Dispatchers to support law enforcement by handling emergency and nonemergency requests, documenting locations, and relaying critical information to officers.

Dispatchers may work nights and weekends, operate under varying shifts, and require accurate typing, radio communication, and jurisdictional knowledge; comprehensive background checks and training are typical.