Emergency Communications Dispatcher

National Public Safety Careers; Shelby (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

National Public Safety Careers seeks qualified Police Dispatchers to support law enforcement operations in Shelby, NC. Duties include handling emergency and nonemergency requests, relaying instructions to officers, and maintaining precise incident records.

The role may involve shift work, nights, weekends, and overtime based on staffing needs. A high school diploma and strong typing and radio communication skills are typically required for entry and advancement.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Ability to type accurately and understand spoken information.
• Clear radio communication skills and the ability to learn jurisdictional geography.
• Background screening or security checks may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Tools

Records systems

Job description

National Public Safety Careers seeks qualified Police Dispatchers to support law enforcement operations in Shelby, NC. Duties include handling emergency and nonemergency requests, relaying instructions to officers, and maintaining precise incident records.

The role may involve shift work, nights, weekends, and overtime based on staffing needs. A high school diploma and strong typing and radio communication skills are typically required for entry and advancement.