Emergency Communications Dispatcher

Ultipro; Redlands (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

University of Redlands in Redlands, CA is seeking a Public Safety Dispatcher for a temporary, part-time (20 hours) role. This position serves as the first point of contact, handling campus calls with professionalism and courtesy to support Public Safety Officers.

Responsibilities include answering phones, dispatching information, entering logs and permits, contacting emergency services as needed, and completing work orders. Customer service and confidentiality are essential.

Qualifications

• High school diploma or equivalent with one year of coursework in public relations or dispatching.
• One year related experience; POST Dispatcher course desirable.
• Comprehensive background check required.

Responsibilities

• Answers departmental telephones, dispatching information to Public Safety Officers.
• Enters activity logs, permits, and events into the computer system.
• Relays information to officers and contacts emergency services when needed.
• Completes work orders and handles after-hours access tasks.
• Contributes to team and adheres to safety policies.

Skills

Verbal communication

Written communication

Geographical knowledge

Decision making under pressure

Map reading

Confidentiality

Cultural competency

Education

High school diploma

One year related experience

POST Dispatcher course desirable

Tools

Public Safety systems

Job description

University of Redlands in Redlands, CA is seeking a Public Safety Dispatcher for a temporary, part-time (20 hours) role. This position serves as the first point of contact, handling campus calls with professionalism and courtesy to support Public Safety Officers.

Responsibilities include answering phones, dispatching information, entering logs and permits, contacting emergency services as needed, and completing work orders. Customer service and confidentiality are essential.