Emergency Communications Dispatcher

Public Safety Dispatch Network; Natchez (MS); On-site; USD 32,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network seeks capable Public Safety Dispatchers and Telecommunicators in Natchez, MS. The role supports information flow between the public and emergency responders and may involve call taking, police/fire dispatch, or EMS dispatch depending on the center.

Responsibilities include organizing incoming information, applying procedures, and keeping callers and responders informed while working at technology-enabled consoles. Training and certifications vary by jurisdiction.

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy, active listening, clear communication.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Job description

Public Safety Dispatch Network seeks capable Public Safety Dispatchers and Telecommunicators in Natchez, MS. The role supports information flow between the public and emergency responders and may involve call taking, police/fire dispatch, or EMS dispatch depending on the center.

Responsibilities include organizing incoming information, applying procedures, and keeping callers and responders informed while working at technology-enabled consoles. Training and certifications vary by jurisdiction.