Emergency Communications Dispatcher

Public Safety Dispatch Network; Hayes Center (NE); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Hayes, Nebraska is seeking qualified Public Safety Dispatchers and Telecommunicators to support emergency response agencies. Responsibilities include call taking, dispatch, and coordinating resources while applying agency procedures.

Applicants should have a high school diploma, strong typing and listening skills, and the ability to multitask under pressure. This role may require night, weekend, and holiday shifts, with ongoing training and certification as

Qualifications

• High school diploma or equivalent.
• Accurate typing, active listening, clear communication and ability to multitask.
• Certifications depend on services handled and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or GED

Tools

Computer-aided Dispatch (CAD) systems

Telephone systems

Radio communication systems

Mapping software

Job description

Public Safety Dispatch Network in Hayes, Nebraska is seeking qualified Public Safety Dispatchers and Telecommunicators to support emergency response agencies. Responsibilities include call taking, dispatch, and coordinating resources while applying agency procedures.

Applicants should have a high school diploma, strong typing and listening skills, and the ability to multitask under pressure. This role may require night, weekend, and holiday shifts, with ongoing training and certification as