Emergency Communications Dispatcher

National Public Safety Careers; Good Hope (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid leave and retirement plans

Job summary

National Public Safety Careers in Good Hope, IL is seeking Police Dispatchers to support law enforcement operations. You will receive requests for assistance, document incidents, and coordinate with officers to ensure timely updates and safety.

The role may involve night/weekend shifts with overtime, and training may be provided for entry-level candidates. Strong typing and clear radio communication are essential.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communications

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Good Hope, IL is seeking Police Dispatchers to support law enforcement operations. You will receive requests for assistance, document incidents, and coordinate with officers to ensure timely updates and safety.

The role may involve night/weekend shifts with overtime, and training may be provided for entry-level candidates. Strong typing and clear radio communication are essential.