Emergency Communications Dispatcher

National Public Safety Careers; Ipava (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

National Public Safety Careers in Ipava, IL seeks Police Dispatchers to support law enforcement operations by receiving calls and coordinating with officers. This role may involve radio dispatch, records duties, and ensuring accurate incident details.

Dispatchers handle emergencies and routine requests, document locations and hazards, and work with nearby agencies. Training is provided as needed, with potential night/weekend shifts and overtime based on staffing.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or GED

Tools

Criminal justice information systems

Job description

National Public Safety Careers in Ipava, IL seeks Police Dispatchers to support law enforcement operations by receiving calls and coordinating with officers. This role may involve radio dispatch, records duties, and ensuring accurate incident details.

Dispatchers handle emergencies and routine requests, document locations and hazards, and work with nearby agencies. Training is provided as needed, with potential night/weekend shifts and overtime based on staffing.