Emergency Communications Dispatcher

Public Safety Dispatch Network; Gilbert Creek (WV); On-site; USD 32,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Job summary

Public Safety Dispatch Network seeks qualified dispatchers/telecommunicators for Gilbert locations. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating responses using CAD, radio, and mapping tools.

Applicants should demonstrate accurate typing, active listening, and clear communication. Training and certifications vary by jurisdiction, with rotating shifts and potential overtime based on staffing needs.

Qualifications

• High school diploma or equivalent required.
• Demonstrated accurate typing and clear communication skills.
• Ability to switch between tasks and follow procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD software

Telephone systems

Mapping systems

Radio systems

Job description

Public Safety Dispatch Network seeks qualified dispatchers/telecommunicators for Gilbert locations. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating responses using CAD, radio, and mapping tools.

Applicants should demonstrate accurate typing, active listening, and clear communication. Training and certifications vary by jurisdiction, with rotating shifts and potential overtime based on staffing needs.