Emergency Communications Dispatcher

Public Safety Dispatch Network; Covington (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network is seeking qualified dispatchers to coordinate police, fire, rescue, and medical responses in the Kenton area. The role requires clear communication, rapid prioritization, and cross-disciplinary coordination across emergency services.

Training and credential requirements vary by assignment, with cross-training options often available. Applicants should be prepared for shift work, background checks, and ongoing training to maintain required certifications.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training for multiple dispatch disciplines.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or recognized equivalent

Public safety credentials (telecommunicator/EMD/dispatch) as required by assignment

Job description

Public Safety Dispatch Network is seeking qualified dispatchers to coordinate police, fire, rescue, and medical responses in the Kenton area. The role requires clear communication, rapid prioritization, and cross-disciplinary coordination across emergency services.

Training and credential requirements vary by assignment, with cross-training options often available. Applicants should be prepared for shift work, background checks, and ongoing training to maintain required certifications.