Emergency Communications Dispatcher

Public Safety Dispatch Network; Cleveland (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Safety Dispatch Network seeks a Police Dispatcher in Cleveland, NC to receive and relay police requests, document locations and suspects, and assign calls to officers using priority and agency procedures. The role requires accurate typing, radio communication, and the ability to learn jurisdictional geography.

Access to CJIS may involve screening and security training. Dispatchers work with multiple agencies, monitor radio traffic, and maintain incident records.

Qualifications

• High school diploma or equivalent is commonly required.
• Ability to type accurately and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Education

High School diploma or equivalent

Tools

Records management system

Job description

Public Safety Dispatch Network seeks a Police Dispatcher in Cleveland, NC to receive and relay police requests, document locations and suspects, and assign calls to officers using priority and agency procedures. The role requires accurate typing, radio communication, and the ability to learn jurisdictional geography.

Access to CJIS may involve screening and security training. Dispatchers work with multiple agencies, monitor radio traffic, and maintain incident records.