Emergency Animal Control Dispatcher I

Butte County; Oroville (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Butte County is seeking an Animal Control Dispatcher I to receive and prioritize calls, dispatch officers, and provide information on state and local animal laws. The role operates under supervision in a busy public-safety setting.

Progression to Dispatcher II depends on performance, training, and licensure. The position requires accuracy, calm under pressure, and strong communication.

Qualifications

• Completion of high school diploma or GED or equivalent.
• Ability to operate dispatch and public safety communication systems.
• Ability to handle emergency and non-emergency inquiries calmly and accurately.

Responsibilities

• Receive and evaluate emergency and non-emergency calls; transfer or dispatch as needed.
• Dispatch Animal Control Officers; monitor and log activities and locations.
• Operate multiple communication devices and computers to relay information.
• Read maps and directories to locate areas; provide directions to field personnel.
• Maintain accurate records and prepare required reports; handle payments and licensing where applicable.
• Liaise with other agencies and respond to public inquiries and requests for service.

Skills

Emergency call handling

Dispatch coordination

Public safety communication

Map reading

Customer service

Education

High school diploma or GED

Tools

Two-way radio

Computer systems

Job description

Butte County is seeking an Animal Control Dispatcher I to receive and prioritize calls, dispatch officers, and provide information on state and local animal laws. The role operates under supervision in a busy public-safety setting.

Progression to Dispatcher II depends on performance, training, and licensure. The position requires accuracy, calm under pressure, and strong communication.