Job Title
EMEA Procurement Manager
Job Description Summary
Support client procurement activities across EMEA
Job Description
Job Description:
The primary purpose of this role is to oversee Strategic Sourcing, Supplier Relationship Management, and Supplier Performance activities for supplier spend within the Global Occupier Services (“GOS”) and EMEA IFM business operations. Sourcing projects may range from single country/service-line to multiple countries/service lines, covering all aspects of the supply chain lifecycle—from feasibility and strategy development, sourcing, contracting, and engagement to onboarding and ongoing operational and relationship management.
Role Profile:
- Develop and execute specific Supplier Management strategies, managing, monitoring, and evaluating procurement and supply chain activities, including supplier relationships, performance management, continuous improvement, risk management, and issue resolution.
- Manage the sourcing process in accordance with the IFM Global Procurement Playbook, utilizing resources within the IFM and Global C&W Procurement organization, with direct management responsibility for successful delivery of sourcing requirements.
- Provide monthly reports on the commercial aspects of client accounts, progress of budget and savings initiatives, including KPIs on supply chain performance, supplier rationalization, and managed spend, in collaboration with the Finance team.
- Possess a strong understanding of the business and IFM-specific knowledge, along with excellent people, change management, and project management skills to add value to client engagements. Collaborate with stakeholders to formulate and execute procurement objectives, priorities, and plans.
- Work closely with IFM account teams and internal stakeholders, leading or participating in cross-functional teams to develop strategic procurement and supply chain management strategies aligned with client and corporate IFM strategies. Build and maintain relationships with internal and external stakeholders.
- Manage and deliver results supporting procurement goals for respective categories and teams, ensuring appropriate contracting and governance to sustain supplier relationships.
Job Requirements & Qualifications
Education and Skills:
- Bachelor’s degree in Business, Finance, FM, or Procurement-related studies
- Preference for bilingual candidates
Previous Experience:
- Strong relevant FM and/or services procurement and commercial experience
- International experience managing cross-border, multi-functional teams
Certifications:
- Preferred professional certifications such as CIPS, CPM, or evidence of ongoing professional development (e.g., ACCA, CIP, IMC, MBA)
Targeted Competencies:
- Excellent written and verbal communication skills
- Ability to build strong relationships with diverse stakeholders, including senior management
- Self-sufficient and proactive
- Creative problem-solving and decision-making abilities
- Ability to demonstrate value, insight, and innovation
- Experience in supplier management, including performance, risk, and relationship management
- Strong procurement skills: leadership, negotiation, influencing, project and change management, governance
- Advanced MS Office skills (Excel, Word, PowerPoint)
- Category knowledge (preferred)
Behaviours & Personal Qualities:
- Effective communication skills adaptable to different situations
- Decisive with responsibility for outcomes
- Entrepreneurial mindset and innovative approach
- Ability to manage multiple projects while maintaining high service quality
- Proactive, solution-oriented, and commercially aware
- Team-oriented and collaborative