Embroidery Machine Operator

GWAY Prints Powered by AlphaGraphics Norwalk; Tempe (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

PTO and paid holidays

Health & dental insurance

Employee discount

Job summary

AlphaGraphics Brand X in Tempe is seeking an Embroidery Operator to set up and run embroidery machines, sew logos and patterns into fabric, and ensure jobs meet spec. The role includes machine maintenance and coordinating with supervisors and clients to maintain quality.

Responsibilities span supporting Quality Control, Heat Press, Screen Printing, Bindery, and Shipping/Receiving. Benefits include 401(k) with match, PTO, health and dental insurance, and employee discounts.

Qualifications

• Minimum 1–2 years of hands-on embroidery machine operation experience required.
• Expert-level embroidery machine operation ability, including setup and multi-head machine operation.
• Able to read and follow technical manuals.

Responsibilities

• Set up embroidery machines and select thread/fabric for each job.
• Sew logos and patterns into fabric to spec.
• Perform regular machine maintenance.
• Troubleshoot and resolve machine problems.
• Balance multiple projects without sacrificing efficiency or quality.
• Assist other production areas as directed.
• Maintain a clean, organized work area.
• Take on special projects as needed.

Skills

Embroidery machine operation

Setup embroidery machines

Quality awareness

Teamwork

Education

High school diploma or equivalent

Tools

Embroidery machines

Industrial sewing equipment

Job description

Responsive recruiter

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts

AlphaGraphics Brand X is a locally owned, full-service print and apparel business operating out of AlphaGraphics on University in Tempe, just west of downtown and the Light Rail. We offer screen printing, embroidery, DTF, and heat transfer services, and we're growing our apparel team.

SCHEDULE

• Mon-Fri, 2nd Shift: 11:30 AM – 8:00 PM

About The Position

The Embroidery Operator sets up and runs embroidery machines to complete client orders — sewing logos, patterns, and custom designs into fabric. You'll also maintain your machine, troubleshoot issues as they come up, and work with supervisors and clients to make sure every job meets spec.

Operators must also support other areas of Production, including but not limited to Quality Control, Heat Press, Screen Printing, Bindery, and Shipping/Receiving.

Responsibilities

• Set up embroidery machines and select thread/fabric for each job
• Sew logos and patterns into fabric to spec
• Perform regular machine maintenance
• Troubleshoot and resolve machine problems
• Balance multiple projects without sacrificing efficiency or quality
• Assist other production areas as directed
• Maintain a clean, organized work area
• Take on special projects as needed

Qualifications

• Minimum 1–2 years of hands-on embroidery machine operation experience required
• Expert-level embroidery machine operation ability, including setup and multi-head machine operation
• High school diploma or equivalent
• Able to read and follow technical manuals
• Comfortable working across multiple fabric types and patterns
• Self-motivated, strong ownership of quality and deadlines
• Works well independently and on a team
• High integrity and work ethic
• Track record of clear communication with a team
• Quick to learn new systems and processes
• "Clean the slate" mindset — meets or beats every deadline, leaves nothing undone at shift's end
• Proactive — knows when to ask for direction and where to jump in elsewhere

Physical Requirements

• Ability to stand for extended periods (standing mats provided)
• Repetitive motion tasks
• Ability to lift up to 50 lbs

Pay & Benefits

• Competitive pay: $18–21/hour, depending on experience
• 401(k) with company match
• PTO and paid holidays
• Health & dental insurance
• Employee discount

What Success Looks Like

Our ideal team member is ambitious, with real urgency around production quality and speed. They're a problem solver who doesn't quit on obstacles, has an eye for detail that catches issues before they become problems, and brings energy and a great attitude to the shop every day.

Compensation: $18.00 - $21.00 per hour

At AlphaGraphics & Brand X, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.