Embedded UX Researcher for AI-Driven Readiness

Archer

Arlington (VA)

Remote

USD 90,000 - 150,000

Full time

19 hours ago
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Job summary

Archer, in partnership with Air, seeks a Forward Deployed UX Researcher/Designer who embeds with customers in the field to uncover mission-critical needs and evaluate continuous readiness. You will map end-user jobs, problems, needs, and friction, translating insights into product direction and AI-native solutions that dramatically improve how customers operate.

You will own discovery end-to-end in a fast-paced, customer-facing environment, collaborating with engineers, data scientists, and

Qualifications

  • U.S. Citizenship is required.
  • Experience conducting applied UX or product research in a professional setting, including planning studies and synthesizing findings independently.
  • Strong command of qualitative methods (interviews, contextual inquiry, usability testing) and comfort with mixed-methods work.
  • Ability to work independently with minimal supervision and a strong desire to work in a challenging, fast-paced environment.
  • Excellent communication skills—able to tell a clear, compelling story with research and influence cross-functional partners.
  • Experience in AIND to generate prototypes and validate

Responsibilities

  • Partner with engineers, data scientists to scope research, frame hypotheses, and translate findings into 0-to-1 product initiatives and prototypes.
  • Run fast, pragmatic research: contextual inquiry, interviews, usability sessions, and concept tests against working prototypes.
  • Assess, prioritize, and help correct the most important gaps in solutions under development based on user feedback.
  • Synthesize quickly, share insights early, and iterate—learn fast, adjust, and go again.
  • Work with core platform researchers, designers, and product managers to distill customer-specific needs into core offerings.

Skills

Qualitative methods
Interviews
Usability testing
Contextual inquiry
Independent work
Communication
Prototype development

Education

Bachelor’s degree in HCI/ Psychology/ Design
Equivalent practical experience

Job description

Archer, in partnership with Air, seeks a Forward Deployed UX Researcher/Designer who embeds with customers in the field to uncover mission-critical needs and evaluate continuous readiness. You will map end-user jobs, problems, needs, and friction, translating insights into product direction and AI-native solutions that dramatically improve how customers operate.

You will own discovery end-to-end in a fast-paced, customer-facing environment, collaborating with engineers, data scientists, and

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