Embedded Service Technician II

Securitas Technology; Culpeper (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Competitive salary

Annual merit pay increases

Paid training

Insurance (Medical, Dental, Vision, &

Disability coverage

401K with match

Paid vacation & holidays

Educational assistance

Growth opportunities

Employee discounts

Job summary

Securitas Technology Corporation, a global leader in integrated security solutions, seeks an Embedded Service Technician in Virginia to service intrusion, fire, CCTV, and access control at customer sites. You will perform preventive maintenance, startup new equipment, and support installations as needed.

The role requires 1–2 years of hands-on security systems experience, a HS diploma, and a valid driver's license. We offer competitive pay, benefits, training, and opportunities for advancement.

Qualifications

• MUST have 1–2 years of experience installing/servicing intrusion, fire, CCTV, and access control systems.
• High School Diploma or equivalent; technical training preferred.
• Knowledge of intrusion detection, IP video, access control and life safety systems.

Responsibilities

• Service intrusion, fire, CCTV, and access control systems at customer sites.
• Perform scheduled preventive maintenance, inspect, adjust, clean, and calibrate equipment.
• Carry out startup and commissioning of new equipment and systems installations.
• Plan basic installations, supervise safety and cost adherence, and maintain professional image.
• Support contract retention through strong customer relations and timely issue resolution.
• Keep documentation and policies up-to-date, and stay current with product developments.

Skills

Security systems installation

Customer-site service

On-call availability

Education

High School Diploma or equivalent

Vocational/Technical degree in electrical/security/computer systems preferred

Tools

Exacq Video

CCure (SoftwareHouse)

Bosch systems

Honeywell systems

Radionics

DMP systems

Job description

Securitas Technology Corporation, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

We currently have an Embedded Service Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on our products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Responsibilities

• Services intrusion, fire, CCTV, and access control security systems.
• Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order.
• Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.
• Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational
• May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations
• Presents a professional image both in personal and vehicle appearance.
• Performs work assignments in a safe manner and within specified cost limits.
• Promotes, builds, and maintains good customer relations and assists with contract retention.
• Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements.
• Keeps abreast of changes and new developments in products and technology.
• Attends and completes training programs as requested.

Minimum Requirements

• MUST HOLD a minimum of 1-2 years of experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems.
• High School Diploma or equivalent
• Vocational/Technical Degree in electrical, security, or computer systems preferred
• A thorough knowledge and understanding of intrusion detection systems, electronic access control, CCTV, IP video, Surveillance systems, fire alarm and life safety systems
• Exacq Video, CCure (Softwarehouse) experience
• Bosch, Honeywell, Radionics, or DMP system knowledge preferred
• Working knowledge IP addressing equipment
• Climb ladders that extend up to 24 ft. in height
• Carry items up to 75 pounds
• Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
• A valid state driver’s license, without restrictions, is required.

Securitas Offers Comprehensive Benefits Including

• Highly competitive salary
• Company Vehicle
• Company Cell Phone
• Opportunity for annual merit pay increases.
• Paid company training
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.