Embedded Payments Account Manager

U.S. Bank; Charlotte (NC); On-site; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Adoption assistance

Job summary

U.S. Bank is seeking a senior professional to own payments management for high-value relationships in the embedded payments vertical. You will drive growth with EPCs/TMCs, manage accounts, and collaborate with sales and product teams to deliver revenue and client success.

The role requires strong technical understanding of our payments products, a proven sales support background, and ability to work in a matrixed organization to grow the book of business.

Qualifications

• Bachelor's degree or equivalent work experience.
• Eight to 10 years of related experience.
• Knowledge of Treasury Management products and solutions.
• Demonstrated sales support background.

Responsibilities

• Own payments management activities for high-value relationships.
• Identify new business opportunities with existing clients.
• Monitor profitability and mitigate revenue attrition.
• Manage discovery, engagement and program delivery for FinTech and embedded payment opportunities.
• Develop customized client proposals, demonstrations and presentations.

Skills

Sales support

Technical acumen

Treasury management knowledge

Software solutions

Program management

Cross-functional collaboration

Agile/waterfall experience

Communication skills

Education

Bachelor's degree or equivalent

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Directly and through Treasury Management Consultants (TMCs), and Embedded Payment Consultants (EPCs), own all of the payments management activities for high value and other key relationships in the embedded payments vertical. Assumes full responsibility for portfolio growth and expansion of cumulative relationships in conjunction with EPCs/TMCs and other banking partners. Identifies and refers new business opportunities with existing clients to EPCs/TMCs and support sales process. Monitors and enhances profitability of all relationships and proactively takes action to mitigate client and revenue attrition.

Responsible for managing the discovery, engagement and program delivery for Financial Technology (FinTech) and embedded payment opportunities and projects. This is a sales support role that works with embedded payment consultants to support sales and client onboarding initiatives to realize revenue as quickly as possible. This position will also manage assigned accounts and projects to retain customers and drive revenue. Works with internal and external stakeholders to ensure that the right partners are effectively engaged, projects are efficiently executed, and opportunities are advanced and tracked. Partners with Embedded Payments, Product Management and other stakeholders to evaluate and discover opportunities to drive growth. He/she will be responsible for displaying a comprehensive understanding of the technical aspects of our company's products and services and how they integrate into the customer's operations, consistent with a bundled or solution-oriented approach to obtaining new business. As opportunities surface outside of Embedded payments, will communicate and pass the opportunity to the respective organizations. Additional responsibilities include:

Creation of business cases associated with their assigned accounts to create a "plan" as to how to grow their book of business.

Comfortable working in a matrixed organization structure. This may mean at times taking directions from multiple sources with a focus on customer satisfaction and revenue generation.

Comfortable working through pre-established sales channels to bring and sell solutions to end customers. (RMs, TMCs., etc.)

Demonstrated ability to build customer confidence in the Banks technical solutions, addressing technical objections/concerns from the customers perspective throughout the sales cycle.

Develops and delivers customized client proposals, demonstrations, and presentations.

Consults in technical sales strategy for customers.

Consults to internal Bank channels to help identify and uncover opportunities.

Willing to and enjoys selling as part of a team.

Good communication and presentation skills.

Assists in proposal preparation, pricing recommendations, and implementation support; and trains sales team(s) with product technical details

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Eight to 10 years of related experience

Preferred Skills/Experience

• Demonstrated sales support background and experience.
• Proficient technical and analytical acumen.
• Knowledge of Treasury Management products and solutions in primary area of responsibility, as well as related products and solutions offered by other Bank lines of business.
• Expert proficiency demonstrating complex/software-based solutions.
• Excellent program management and strategic planning experience and skills
• Good organizational, managerial and cross-functional project management skills
• Ability to collaborate with large teams, solve problems, and work independently when necessary
• Experience with design thinking methodology and working in an agile and waterfall environment a plus

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants).

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us).

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment).

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.