Embedded Payments Account Manager

U.S. Bank; Phoenix (AZ); On-site; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking an experienced sales/support professional to own payments management activities for embedded payments and treasury relationships.

You will drive portfolio growth, identify new opportunities with EPCs/TMCs and other banking partners, and support onboarding to realize revenue quickly. This role requires strong technical and analytical acumen, the ability to work in a matrixed organization, and delivering client proposals and demonstrations.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Eight to 10 years of related experience.

Responsibilities

• Own all payments management activities for embedded payments and key relationships.
• Identify and refer new business opportunities with existing clients to EPCs/TMCs.
• Monitor profitability and mitigate client and revenue attrition.
• Manage discovery, engagement and delivery for FinTech and embedded payments opportunities.
• Develop client proposals, demonstrations and presentations; support sales and onboarding.
• Collaborate with internal Bank channels to identify opportunities and drive growth.

Education

Bachelor’s degree or equivalent work experience

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Directly and through Treasury Management Consultants (TMCs), and Embedded Payment Consultants (EPCs), own all of the payments management activities for high value and other key relationships in the embedded payments vertical. Assumes full responsibility for portfolio growth and expansion of cumulative relationships in conjunction with EPCs/TMCs and other banking partners. Identifies and refers new business opportunities with existing clients to EPCs/TMCs and support sales process. Monitors and enhances profitability of all relationships and proactively takes action to mitigate client and revenue attrition.

Responsible for managing the discovery, engagementand program delivery for Financial Technology (FinTech)and embedded payment opportunitiesand projects. This isasales support role that works with embedded payment consultants to support salesand client onboarding initiatives to realize revenueas quicklyas possible. Thispositionwillalso manageassignedaccounts and projects to retaincustomers and drive revenue. Works with internaland external stakeholders to ensure that the right partnersare effectively engaged, projectsare efficiently executed,and opportunitiesareadvancedand tracked. Partners with Embedded Payments, Product Managementand other stakeholders to evaluateand discover opportunities to drive growth. He/she will be responsible for displayingacomprehensive understanding of the technicalaspects of our company’s productsand servicesand how they integrate into the customer’s operations, consistent withabundled or solution-orientedapproach to obtaining new business.As opportunities surface outside of Embedded payments, will communicateand pass the opportunity to the respective organizations.Additional responsibilities include:

• Creation of business casesassociated with theirassignedaccounts to createa“plan”as to how to grow their book of business.
• Comfortable working inamatrixed organization structure. This may meanat times taking directions from multiple sources withafocus on customer satisfactionand revenue generation.
• Comfortable working through pre-established sales channels to bringand sell solutions to end customers. (RMs, TMCs., etc.)
• Demonstratedability to build customer confidence in the Banks technical solutions,addressing technical objections/concerns from the customers perspective throughout the sales cycle.
• Developsand delivers customized client proposals, demonstrations,and presentations.
• Consults in technical sales strategy for customers.
• Consults to internal Bank channels to help identifyand uncover opportunities.
• Willing toand enjoys sellingas part ofateam.
• Good communicationand presentation skills.
• Assists in proposal preparation, pricing recommendations, and implementation support; and trains sales team(s) with product technical details

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Eight to 10 years of related experience

Preferred Skills/Experience

• Demonstrated sales support backgroundand experience.
• Proficient technicalandanalyticalacumen.
• Knowledge of Treasury Management productsand solutions in primaryareaof responsibility,as wellas related productsand solutions offered by other Bank lines of business.
• Expert proficiency demonstrating complex/software-based solutions.
• Excellent program managementand strategic planning experienceand skills
• Good organizational, managerialand cross-functional project management skills
• Ability to collaborate with large teams, solve problems,and work independently when necessary
• Experience with design thinking methodologyand working inanagileand waterfall environmentaplus

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.