Embassy Summer - 2026 USA - Centre Manager - Boston, MA

SupportFinity™; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

SupportFinity™ is looking for a Centre Manager for the Embassy Summer 2026 USA program in Boston, MA. In this full-time role, you will inspire and lead a team while ensuring the welfare and satisfaction of both students and staff.

Responsibilities include managing operations within budget, overseeing staff performance, and providing a safe and positive environment. Candidates should have management experience and be organized, resilient, with strong communication skills.

Qualifications

• Management experience required.
• Experience working with juniors preferred.
• Experience in a summer school environment appreciated.

Responsibilities

• Inspire and lead a team of staff and students.
• Ensure safeguarding and welfare of students.
• Manage centre operations and budgets.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

Educated to Degree level or equivalent / working towards

Tools

Microsoft Office

Job description

Embassy Summer - 2026 USA - Centre Manager - Boston, MA

Embassy Summer | Posted Mar 14 | Full-time | United States | Negotiable | Advanced (5-10 yrs)

The Centre Manager

inspires, motivates, and leads an entire school of staff, leaders, and students.

Key Responsibilities

• Promoting and safeguarding the welfare of students for whom you are responsible and with whom you come into contact.
• Manage, lead, and inspire a team of colleagues dedicated to students’ development and welfare.
• Maximise student and group leader satisfaction by ensuring their experience meets or exceeds expectations.
• Ensure the centre operates to the highest standards of relevant Health & Safety and safeguarding.
• Ensure the programme runs within the pre‑determined budgets in consultation with the supporting Programme Manager or Head Office teams.
• Oversee the submission of all centre administration and ensure alignment with the centre budget.
• Provide regular centre updates to the supporting Programme Manager.

Specific duties include

• Training, and inspiring the centre teams.
• Conducting assemblies and inductions for students and Group leaders.
• Conducting staff and Group leader meetings.
• Overseeing staff performance and behaviour and ensuring that staff demonstrate and adhere to safe and healthy working practices at all times.
• Liaising with the Recruitment Team to ensure staffing is at maximum capacity and staffing issues are addressed in a timely manner.
• Creating staff rotas and ensuring employee contracted hours are adhered to and additional hours recorded weekly.
• Overseeing accuracy of staff rotas, contracted days / hours for payroll purposes.
• Reviewing completed Meal provision forms and Occupancy record forms and confirming student numbers with Head Office prior to final submission.
• Supporting all management team members.
• To be familiarised with the ongoing Activity and Academic programmes.
• To be familiarised with all processes for centre operation.
• To conduct performance management reviews of all staff.
• To liaise with the Transport team regarding all student arrivals and departures.
• To carry out centre duties to meet the operational needs of the centre, including emergency phone cover on a rota basis.
• Managing a positive working relationship with all stakeholders.
• To create a positive, inclusive and safe workplace environment.

Organisational Compliance

The job holder will be expected to operate in accordance with the company’s Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters.

Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.

Education Desired

• Educated to Degree level or equivalent / working towards.

Training Desired

• Safeguarding Level 1 and 2.
• First Aid Certificate.

Experience Required

• Management experience.

Experience Desired

• Experience working with juniors.
• Experience working in a summer school environment.
• Experience in a role involving organisation / logistics / travel / sales.

Personal Attributes

• Ability to lead and inspire a team.
• Practical knowledge of Microsoft Office packages.
• Ability to understand and manipulate data accurately.
• Excellent communication and interpersonal skills.
• Excellent organisational and planning skills.
• Ability to deal and resolve complex problems efficiently.
• Ability to work under pressure, prioritise tasks and meet deadlines.
• Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people.
• Demonstrates emotional resilience in working with challenging behaviours.
• Demonstrates a positive attitude to the use of authority and maintaining discipline.
• Demonstrates an exceptional level of attention to detail.

Working week

• 6 days out of 7 (1 day off per week).
• All management roles are residential.

Equality and Diversity

Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.