Embassy Suites Baltimore at BWI Airport - Complimentary AM Attendant

Aimbridge Hospitality; Linthicum (MD); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability Insurance

Long-Term Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Embassy Suites by Hilton Baltimore at BWI Airport is seeking a friendly Complimentary AM Attendant to greet guests, prep breakfast, and keep the dining area welcoming.

You’ll ensure food safety, stock buffet stations, and provide warm hospitality while juggling morning tasks and assisting teammates.

This on-site role offers benefits after a waiting period, a supportive team, and opportunities to grow within Aimbridge Hospitality.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in food & beverage or hospitality is a plus.

Responsibilities

• Warm welcomes and share local tips with guests.
• Prepare and serve breakfast items while keeping areas clean and safe.
• Maintain clean, stocked service areas and refresh buffet stations.
• Handle guest requests with calm, friendly solutions.
• Support team with dishwashing, restocking and tidying as needed.

Skills

Warm Welcomes

Local Knowledge

Breakfast & Beverages

Organization & Cleanliness

Problem Solving

Team Player

Stamina

Education

High school diploma or equivalent

Hospitality experience preferred

Job description

As our Complimentary AM Attendant, you’ll be the morning mood-setter, making sure guests start their day with a smile and a satisfying meal. You’ll juggle tasks like a pro — keeping the dining area clean, stocked, and organized while prepping food and beverages with care. Whether you’re answering questions or serving up coffee, your attention to detail and warm hospitality will help create a breakfast experience worth waking up for. If you love multitasking, staying ahead of the game, and making mornings memorable, this role is your perfect blend.

Key Skills & Responsibilities

• Warm Welcomes & Local Know-How: Be the friendly face guests remember! Greet with genuine warmth, answer questions about hotel amenities, breakfast options, and share insider tips on local attractions to make every stay unforgettable.
• Breakfast Brilliance & Beverage Crafting: Start the day right by preparing and providing delicious breakfast items. Keep food safety and cleanliness top-notch while delivering smiles with every plate.
• Organized & On Point: Maintain clean, well-stocked service areas that meet brand standards. Keep the flow smooth by clearing tables quickly and refreshing buffet stations like a pro.
• Quick Thinking & Problem Solving: Anticipate guest needs and handle special requests or issues with calm confidence and creative solutions.
• Team Player Vibes: Jump in wherever needed—whether it’s dishwashing, restocking, or tidying up. Bring strong communication skills and a collaborative spirit to every shift.
• Stamina & Grace Under Pressure: Stay energized on your feet, lift and carry items (20–50 lbs.), and move with purpose throughout your shift. Keep cool and professional, even when things get busy.

EDUCATION And EXPERIENCE

• High school diploma or equivalent preferred
• Prior experience in food & beverage or hospitality is a plus

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Travelers can unwind at the recently renovated Embassy Suites by Hilton Baltimore at BWI Airport, the only full-service all-suite BWI Airport hotel with an indoor pool and fitness center. For business and vacation travel in Baltimore and Washington, DC, the hotel offers complimentary shuttle service to Baltimore Airport, light rail and AMTRAK and MARC train stations. Washington, DC is only a 20-minute train ride away. Savor Chesapeake Bay crab cakes at historic Inner Harbor, home to the Convention Center, Maryland Science Center and National Aquarium. Fort Meade, government offices, Johns Hopkins University, and Coca-Cola and IBM offices are nearby. Guests can relax in this BWI Airport hotel's lush plant-filled atrium and join us for our free made-to-order breakfast or American specialties and cocktails at Bistro One. In the evening, we'll treat our guests to drinks and snacks at our complimentary Evening Reception. We have a glass elevator to take our guests to their spacious two-room suite with a separate living area, sleeper sofa, refrigerator and microwave. We offer complimentary WiFi in every suite, the 24-hour Embassy BusinessLink™ center and in all public

Application deadline for Colorado positions: 6/15/25