EM Install & Service Coordinator

Apply Now; Fairbanks (AK); Hybrid; USD 44,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

BI Incorporated in Boulder, Colorado, is seeking a Field Installer to set up, service and remove electronic monitoring equipment at client sites. You will troubleshoot issues, maintain inventory and report on activities within a defined area.

The role requires travel to various locations, ability to operate vehicles, and strong verbal and written communication. Prior experience with electronic monitoring or security equipment is preferred, along with independent work and attention to safety.

Qualifications

• High School Diploma or GED required.
• Six (6) months' experience in the military, or a security or law enforcement field preferred.
• Valid driver's license and ability to safely operate a motor vehicle.
• Work experience in the Corrections Industry preferred.
• Sales experience preferred.
• Knowledge of electronic monitoring field equipment.
• Ability to understand EM messages and daily summary reports.
• Effective verbal and written communication skills.
• Proficient presentation skills.
• Ability to organize and manage inventory.
• Ability to work independently with minimal supervision.
• Ability to work with computers and the necessary software typically used by the department.

Responsibilities

• Installs and removes EM equipment in contracting agency offices, client residences or other locations, such as workplaces and jails, in accordance with contractual guidelines.
• Troubleshoots equipment problems in client residences, or other locations, such as workplaces, agency offices and jails, or via telephone to ensure proper operation.
• Maintains adequate inventory of equipment and supplies in order to service contracts within a specific area.
• Performs equipment inspections to identify damage or malfunction.
• Cleans field equipment.
• Tests equipment in accordance with quality assurance standards.
• Performs routine equipment maintenance.
• Identifies areas of potential business growth and communicates to Manager, Install Services.
• Provides regular reports to Manager, Install Services on installer activities within a specified area.
• Trains new contracting agency officers on company equipment, policies and procedures as requested
• Visits local prisons and other correctional facilities regularly to collect unused equipment.
• Builds relationships with contracting agency contacts to promote Company products and services.
• Performs data entry via the internet to enroll new clients or update existing clients’ information for all Company products and services
• Assists in recovering equipment to minimize loss.
• Ensures calibrations are kept up to date if alcohol devices are utilized by the contract.
• Performs other duties as assigned.

Skills

Security experience

Verbal communication

Written communication

Inventory management

Independent work

Computer skills

Education

High School Diploma or GED

Tools

EM equipment

Field equipment knowledge

Job description

BI Incorporated in Boulder, Colorado, is seeking a Field Installer to set up, service and remove electronic monitoring equipment at client sites. You will troubleshoot issues, maintain inventory and report on activities within a defined area.

The role requires travel to various locations, ability to operate vehicles, and strong verbal and written communication. Prior experience with electronic monitoring or security equipment is preferred, along with independent work and attention to safety.