Elliot Health Systems - Member Relations Representative - Fitness Center Rivers Edge - Per Diem

Southern New Hampshire Health; Manchester (NH); On-site; USD 60,000 - 80,000; Part time

Job summary

Southern New Hampshire Health is seeking a Member Relations Representative to join the Fitness Department. This per diem role involves assisting in day-to-day operations, including greeting members, handling inquiries, and processing transactions. The ideal candidate will possess a high school diploma and customer service experience. Join our team in promoting health and wellness for the community!

Benefits

Health, dental, prescription, and vision coverage

Short-term and long-term disability coverage

Competitive pay

Continuing Education Reimbursement Programs

403(b) Retirement Savings Plan

Free access to multiple onsite gym locations

Qualifications

• Previous experience with member management software preferred.
• Strong customer service skills are preferred.

Responsibilities

• Greet members and process telephone inquiries.
• Assist with daily financial transactions for Fitness Services.
• Develop systems for effective patient registration.

Skills

Customer Service

Member Management Software

Education

High School diploma or equivalent

Job description

This is a per diem position for coverage 6am-10am Mon-Fri as needed.

Fitness Department – Who We Are

Elliot Fitness Services consists of 3 centers that include employee and community gym membership, group exercise classes, geriatric specific programming and personal training. We foster a focus of fun and education in our offerings. In addition to promoting overall wellness, our team also specializes in medical fitness programming to meet the needs of our health system patients.

About the Job

The Member Relations Representative is a part time position that assists Fitness Services staff in the day to day operations of the department. Primary responsibility will be greeting members at The Welliot and processing telephone inquiries, including but not limited to the hours and services offered at The Welliot River’s Edge and membership inquiries. This position will be responsible for daily financial transactions for Fitness Services. This position will assist in the completion of any documentation for membership. The Member Relations Representative will support the mission, vision and values of the Elliot Health System.

What You’ll Do

Interact with members and assist with all inquiries regarding membership.

Receive incoming telephone calls. Take message and appropriately route them and schedule appointments.

Process daily reports and day-end balancing.

Assist in developing and implementing systems to support effective and accurate registration of patients. Make recommendations to increase efficiency of patient care or administrative functioning of area.

What You'll Need
High School diploma or equivalent required. Previous experience with member management software and previous customer service experience preferred.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Continuing Education Reimbursement Programs
• 403(b) Retirement Savings Plan
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)

Formore benefits click here!

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