Ellie Mental Health Clinic Manager in Dothan AL

Ellie Mental Health-Columbus, GA; Dothan (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Profit sharing

Training & development

Vision insurance

Job summary

Ellie Mental Health seeks a Clinic Manager to support the Clinic Director in operations, staffing, and performance at our Alabama clinic. The role drives administrative efficiency, client care support, and policy adherence while fostering our values of authenticity and compassion.

You will lead staff scheduling, triage questions, and maintain billable hours, partnering with the director to manage culture, hiring, and workflow. This position offers growth and a strong compensation model.

Qualifications

• Master’s degree in mental health
• Alabama-licensed clinician (LISCW/LMFT/LPCC/LP)
• Strong leadership and problem-solving skills
• Knowledge of state mental health regulations
• Excellent verbal and written communication
• Strong interpersonal and customer service skills
• Excellent organizational skills
• HR principles and procedures
• Excellent time management and ability to meet deadlines
• Ability to adapt in a fast-paced environment
• Proficient with Microsoft 365 applications
• Familiar with Valant EHR system

Responsibilities

• Attend and contribute to clinic manager meetings
• Assist with staffing and hiring processes
• Maintain billable hours expectations
• Help staff with questions using available tools and resources
• Troubleshoot issues in Valant, ADP, Teams, Outlook
• Review EHR service lines and correct errors
• Support positive culture with the clinic director
• Monitor clinic capacity and waitlists to guide hiring
• Coordinate hiring: screening, interviewing, onboarding
• Order and track clinic supplies
• Co-facilitate meetings and document notes
• Maintain organizational policies and procedures
• Back-up for the clinic director when needed
• Develop staff competency in using Valant
• Handle additional duties as assigned

Skills

Leadership

Communication

HR knowledge

Time management

Microsoft 365

EHR systems

Problem-solving

Education

Master’s degree in mental health

Tools

Valant

ADP

Teams

Outlook

Microsoft 365

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
  
  
  

As a Clinic Manager at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Manager is a mid-tier administrative role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Clinic Director and clinic staff; assist with staffing needs; provide resource support and administrative oversight, while maintaining an active case load of clients.

Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

We Offer:

• Unique pay model with industry leading compensation
• Comfortable, furnished offices and clinic environment
• A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
• Additional benefits and perks
  
  
  

Tasks & Responsibilities:

• Participate in the Ellie clinic manager meetings
• Participate in Ellie leadership meetings when requested
• Maintain billable hours expectations
• Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources
• Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
• Review EHR service lines and complete error corrections as needed
• Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.)
• Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist)
• Partner with clinic director to support administrative changes as needed (office space and waitlist)
• Partner with clinic director to support administrative changes as needed
• Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes
• Coordinate office supply orders for clinic (ordering and monitoring)
• Co-facilitate clinic meetings and consultation groups, including documentation via a file note
• Collaborate with clinic director to maintain organizational policies and procedures
• Serve as back-up for clinic director when they are out of the office
• Support clinic staff development to ensure accurate use of Valant
• Additional duties as assigned
  
  
  

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline
• Independently licensed with an Alabama -issued clinical practice license (e.g., LISCW, LMFT, LPCC, LP)
• Strong leadership and problem-solving skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
• Adept at learning and navigating Electronic Health Record system
  
  
  

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.

Flexible work from home options available.