Elite Valet Attendant, Guest Service Pro

Selig Parking; Santa Rosa (CA); In loco; USD 25.000 - 28.000; Part-time

Descrizione del lavoro

The PT Valet Attendant at SELIG PARKING serves Hyatt Vineyard Creek Hotel & Spa guests in Santa Rosa, CA, by parking and retrieving vehicles with safety and courtesy. You’ll maintain the valet area, assist guests, and handle transactions in a fast-paced environment.

Requirements include a high school diploma, customer service experience, cash handling, and a valid driver's license with a clean driving record. Strong communication and team collaboration are essential.

Competenze

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a hospitality or parking environment.
• Experience with handling cash and processing payments efficiently.
• Excellent communication and interpersonal skills to interact effectively with guests and team members.
• Valid driver's license with a clean driving record.
• Proficiency in basic computer skills for processing transactions and managing records.

Mansioni

• Greet guests in a friendly and courteous manner upon arrival and departure.
• Safely and efficiently park and retrieve guest vehicles, ensuring proper handling and care.
• Maintain a neat and organized valet area, ensuring all vehicles are parked in designated spots.
• Provide information and assistance to guests regarding parking options and directions.
• Monitor and report any vehicle damage or incidents to management immediately.
• Adhere to company policies and procedures, including safety protocols and customer service standards.
• Collaborate with team members to ensure smooth operations and excellent service delivery.
• Handle guest inquiries and complaints professionally, escalating issues as necessary.
• Maintain accurate records of vehicle transactions and valet tickets.
• Assist with traffic control and ensure the safe flow of vehicles in the parking area.

Conoscenze

Communication

Interpersonal skills

Attention to detail

Problem solving

Driver's license

Cash handling

Basic computer skills

Stamina / stand

Formazione

High school diploma

Descrizione del lavoro

The PT Valet Attendant at SELIG PARKING serves Hyatt Vineyard Creek Hotel & Spa guests in Santa Rosa, CA, by parking and retrieving vehicles with safety and courtesy. You’ll maintain the valet area, assist guests, and handle transactions in a fast-paced environment.

Requirements include a high school diploma, customer service experience, cash handling, and a valid driver's license with a clean driving record. Strong communication and team collaboration are essential.