We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Elite Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
- Perform product demonstrations with guests to drive sales and the guest service experience.
- Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services during work time, and be knowledgeable about their ingredients and benefits to better serve guests.
- Maintain prompt, regular attendance.
People
- Develop guest relationships through consultations and appropriate retail and service recommendations.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
- Establish professional peer and brand partner relationships that foster collaboration in delivering exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings for professional development.
Process
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Follow all safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.
- Follow established service protocols for a consistent guest experience.
- Use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain store standards, including cleanliness of the salon, salesfloor, restrooms, backroom, and other areas.
- Adhere to the Ulta Beauty dress code.
- Protect company assets through loss prevention practices and providing excellent guest service.
- Perform other operational tasks as assigned.
JOB QUALIFICATIONS
Education
Experience
- Previous relevant work experience is required
Skills
- Proficiency with latest salon techniques and equipment for cutting, coloring, styling, treatments, extensions, makeup, and ear piercing (if applicable). Willingness to develop skills in all service categories.
- Knowledge of chemicals and tools used in technical work.
- Ability to demonstrate, recommend, and sell hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain customer relationships and clientele.
SPECIAL POSITION REQUIREMENTS
- Flexible schedule including days, evenings, weekends, and holidays.
WORKING CONDITIONS
- Mobility during shift.
- Ability to lift/move up to 10 lbs.
- Frequent bending, reaching, and twisting.
- Ability to stand for long periods.
- Coordination and manipulation of objects during shift.
If an associate has a disability preventing them from performing essential functions, the Company will engage in an interactive process to determine reasonable accommodations.
ABOUT
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer over 25,000 products from around 500 brands, including our own private label. We also feature full-service salons in every store.
We consider all qualified applicants for employment, including those with criminal histories, in accordance with applicable laws.