Elite Fire Dispatcher: Emergency Response & Communications

Emergency Telecommunicator Services; West Hempstead (NY); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in West Hempstead, NY seeks fire dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert units, and maintain communication with responding crews, following established plans and supervisor directions.

Applicants need a high school diploma or GED; comfortable with computer systems, data entry, maps and radio. Fire dispatch training may be required for certain assignments.

Qualifications

• High school diploma or GED required; some employers offer entry-level instruction.
• Comfort with computers, accurate data entry, maps and radio communication.
• Fire dispatch certification or related coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms and hazards.
• Verify incident locations, access information and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements and significant incident updates.

Skills

Calm under pressure

Attention to detail

Rapid decision making

Education

High school diploma or GED

Tools

Emergency dispatch software

Job description

Emergency Telecommunicator Services in West Hempstead, NY seeks fire dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert units, and maintain communication with responding crews, following established plans and supervisor directions.

Applicants need a high school diploma or GED; comfortable with computer systems, data entry, maps and radio. Fire dispatch training may be required for certain assignments.