ELIGIBILITY SPECIALIST II - MEDICAID

Cabarrus County; North Carolina; On-site; USD 42,000 - 51,000; Full time

Job summary

Cabarrus County is seeking Eligibility Specialists to determine Medicaid eligibility for applicants through various assessments and interviews. Essential tasks include maintaining case records and ensuring compliance with regulations. Graduate from high school or GED and have caseworker experience; Spanish-speaking ability is desirable.

Qualifications

• One year of income maintenance caseworker experience preferred.
• Graduation from an accredited associate degree program in Human Services Technology or closely related is effective.

Responsibilities

• Interviewing applicants to determine eligibility for Medicaid.
• Maintaining case data and reviewing cases periodically.
• Providing information regarding benefits and application processes.

Skills

Interpersonal Communication

Mathematical Reasoning

Analyzing Regulations

Education

High School Diploma or GED

Job description

Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.

Hiring range for this position is $42,598.40- $50,897.60. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 15.

Applicants who do not fully meet the requirements for the Eligibility Specialist II level may be considered at the trainee level until requirements are met. Hiring range for the trainee level position is $40,580.80. Pay grade for this position is 14.

This recruitment will be used to fill a variety of full-time vacancies throughout the Income Maintenance Dept to include Medicaid Expansion positions.

Medicaid Expansion positions are contingent based on funding.

Performs intermediate paraprofessional work involving the determination or redetermination of the eligibility of applicants or recipients requesting medical through the Department of Social Services. Work is circumscribed by a variety of federal, state and county court decisions, laws, policies, regulations, and procedures. Work is reviewed through case review, observation, and periodic conferences. Work is performed under regular supervision.

EssentialFunctions/TypicalTasks:

Interviewing, taking applications, gathering information, assessing situations, determining eligibility, and processing applications, changes, and recertification’s for Adult and/or Family and Children’s Medicaid; computinginitialbudgetsandrevisingbudgetsaschangesoccurinthehouseholdorinincome;enteringand maintainingcasedataintheappropriatecountyandstatesystems;maintainingacaseloadandreviewing all cases at designated review periods to determine a family's or individual's continuing eligibility; maintaining records, files, and confidentiality.

(Theseareintendedonlyasillustrationsofthevarioustypesofworkperformed.Theomissionofspecificdutiesdoesnotexcludethemfromthepositioniftheworkissimilar, related,oralogicalassignment totheposition.Reasonableaccommodationsmaybe madetoenableindividualswith disabilities to perform the essential functions.)

• Gathersandreviewshouseholdincome,financialresources,andresidencydata;computesbudget.
• Reviewsdeclarationformsandotherapplicationforms;verifiesthisinformationthroughtelephone callsand correspondence with local government representatives, employers, attorneys, neighbors, and other similar contacts.
• Explainsprogramrequirementsandoptionsandadviseorreferclienttootherprogramsorservicesas appropriate.
• Informsclientofrightsandobligationsasprescribedbyprogrampolicies.
• Respondstoinquiriesfromclientsandcitizensregardingbenefits,applicationprocess,and/orprogram eligibility; provides information and assistance.
• Computeandauthorizeamountsofassistanceforprograms.
• Entersandretrievesdatafromtheappropriatestateandcountysystems.
• Documentselectroniccaserecord.
• Producesmonthlyfinancialreports;searchesdocumentsforpostingerrors.
• Operatescomputer,scanner,calculator,andotherstandardofficeequipmentincidenttomaintainingrecords.
• Providesocialworkerswithpertinentinformationgatheredduringapplicantinterviewsandtheprocessofcase maintenance.
• Participatesinongoingtrainingasrequired.
• Participatesinteams,taskforces,committees,jobfairs,off-siteapplicationsandoutreachactivitiesasassigned.
• Performs related tasks as required to potentially include but not limited to emergency shelter operations.

Knowledge, Skills and Abilities:

Considerable knowledge of the Medicaid program. Knowledge of and ability to read, analyze, interpret, and apply federal, state, and county program rules, regulations and procedures. General knowledge of agency and community programs and services. Working knowledge of standard office procedures, practices, and equipment. Skill to use a variety of office machines, computers, applicable software and typing. Ability to understand and follow oral and written directions; to establish and follow detailed work procedures; to perform caseworker functions within structured time frames; to prioritize work; to perform mathematical reasoning and computations with speed and accuracy; to prepare and maintain accurate records and reports; to communicate effectively orally and in writing with persons of varied social, economic, cultural and educational backgrounds; to maintain composure, keeping emotions in check, even in difficult situations; to attend work regularly; and to establish and maintain effective working relationships with associates and the general public.

Management Preference:
Ability to speak Spanish is desirable.Qualified Education and Experience:

Requires graduation from high school or GED and one year income maintenance caseworker experience, preferably in a NC county. Prefer experience in eligibility determination in an Income Maintenance program. An equivalent combination of training and experience may be considered.

Qualified Equivalent Training and Experience.
Masters Degree - and three months of income maintenance caseworker experience.
Bachelors Degree - and six months of income maintenance caseworker experience.
Associates Degree - and nine months of income maintenance caseworker experience.

One year of experience may be substituted for the NC Fast Human Service Certification. Must have completed Phase one and two of the NC Fast Human Certification program. Must be able to provide supporting documentation upon request.

Trainee Education and Experience:

Minimum Training and Experience Requirements - Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or

Graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical, accounting, case management or legal tasks.

NC Fast Human Service Certification and/or experience is strongly preferred.

SpecialRequirements:
May require possession of an appropriate driver’s license valid in the State of North Carolina. Position may occasionally require working before/after normal business hours to meet the needs of families/clients. May perform up to two functions (applications and/or case management) for Adult and/or Family and Children’s Medicaid.

Physical Requirements:
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires stooping, reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is subject to contact with irate clients; the worker is not subject to adverse environmental conditions.

Supplemental and Contact Information:

Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States.

Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted.Applications must be submitted by11:59 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.

For technical issues with your applications, please call the NEOGOV Help Line at855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.