Eligibility Specialist 1 (Senior SNAP) - 00210322

Georgia Department of Human Services; Atlanta (GA); On-site; USD 30,000 - 60,000; Full time

Job summary

The Georgia Department of Human Services invites applications for the position of Eligibility Specialist 1. This role is crucial in processing SNAP benefits and assisting the senior population. Candidates must possess a high school diploma or GED, plus related customer service experience. The position offers a competitive salary and a comprehensive benefits package, including flexible work schedules and telework opportunities.

Benefits

Flexible work schedule

Employee retirement plan

Paid holidays

Health, dental, and vision insurance

Qualifications

• High school diploma or GED required.
• One year of related customer contact experience.
• Experience working with seniors preferred.

Responsibilities

• Process applications and renewals to determine eligibility for SNAP benefits.
• Record and evaluate personal and financial data obtained from individuals.
• Input and update a high volume of data.

Skills

Customer Service

Data Entry

Microsoft Office Suite

Time Management

Organizational Skills

Education

High school diploma or GED

90 quarter hours (60 semester hours) at an accredited college or university

Job description

Eligibility Specialist 1 (Senior SNAP) - 00210322

Eligibility Specialist 1 (Senior SNAP) - 00210322

1 week ago Be among the first 25 applicants

Description

Description

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency, safety and well-being for all Georgians.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance; in addition to telework opportunities depending upon the position.

Start your career in public service. The Division of Family and Children Services (DFCS), Office of Family Independence (OFI), is seeking a professional candidate for the position of Eligibility Specialist 1 to process SNAP benefits (Food Stamps) and specific class of assistance Adult Medicaid cases for the senior population. This position reports to Senior Snap unit Supervisor.

JOIN OUR TEAM!!!

Job Description

Pay Grade E

Roles And Responsibilities

• Under direct supervision, the selected candidate will work with customers to process applications and renewals to determine eligibility for DFCS programs.
• Determines eligibility for SNAP benefits (Food Stamps) and specific class of assistance Adult Medicaid for the senior population.
• Processes applications and/or renewals using appropriate criteria and policies consistently and according to established guidelines.
• Records and evaluates personal and financial data obtained from individuals.
• Input and update a high volume of data using standard office hardware and software.
• Performs other professional responsibilities as assigned.
• A minimum training score of 70% for Online and 75% for classroom / Policy and Gateway training is required.
  
  

NOTE:

• Applicant must pass the standard agency testing protocol for the position in which they are hired to maintain the position.
• Although agency employees are authorized to telework temporarily, employees are subject to be called into the office as needed and upon request.
• Positions open to external candidates and promotional opportunities only.
  
  

Minimum Qualifications

• High school diploma or GED AND (1) One year of related customer contact/ interaction experience.
  
  

OR

• Completion of 90 quarter hours (60 semester hours) at an accredited college or university.
  
  

Preferred Skills/Qualifications

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

• Four (4) years related experience which involved customer contact/interaction as a regular part of the position.
• At least six-months of experience (nursing homes, AARP, faith community, civil organizations, etc.) working with and understanding the challenges facing the senior population and seniors with disabilities.
• Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.
• Ability to enter a high volume of data effectively and accurately on a regular basis using standard office technology.
• Must possess good time management skills, organizational skills, and flexibility.
• Must be able to work independently.
• Demonstrated excellent customer service skills.
  
  

Additional Information

For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: HRHelpline

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit http://team.georgia.gov/ for more information.

Insurance

Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits: 1-800-610-1863 State Health Benefit Plan

Flexible Benefits: 1-877-342-7339 GA Breeze Portal

Retirement

State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609 ERS Website

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves: 1-877-342-7339 ERS / Peach State Reserves

Credit Union

Employees are eligible to become members of the Atlanta Postal Credit Union and Georgia United Credit Union

01

How many years of experience do you working with and understanding the challenges facing the senior population and seniors with disabilities? (Experience MUST be sown on application)

• None
• Less than 1 year
• 1+ years
• 2+ years
• 3+ years
• More than 4 years
  
  

02

How many years of experience do you have providing customer service or technical assistance?

• Less than 1 Year
• 1 + Years
• 2 + Years
• 3 + Years
• 4 + Years
  
  

03

How proficient are you in Microsoft Office Suite?

• None
• Beginner
• Intermediate
• Advanced
• Expert
  
  

04

What is your highest level of education completed?

• Doctorate Degree
• Master's Degree
• Bachelor's Degree
• Associate's Degree
• Some College/Tech
• High School Diploma
• GED
• None of the Above
  
  

05

Completion of 90 quarter hours (60 semester hours) at an accredited college or university.

• Yes
• No
• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

Referrals increase your chances of interviewing at Georgia Department of Human Services by 2x

Sign in to set job alerts for “Eligibility Specialist” roles.

Eligibility Specialist 1 - Statewide Renewal Team

Eligibility Specialist Supervisor (Pulaski, County) - 00023185

Eligibility Specialist Supervisor (Bulloch, County) - 00017045

Eligibility Specialist Supervisor - 00020125

Eligibility Specialist Supervisor - 00021009

Eligibility Specialist Supervisor (Turner, County - 00024989)

Eligibility Specialist Supervisor (Toombs, County) - 00159190

Eligibility Specialist Supervisor (Lowndes, County) - 00018272

Eligibility Specialist Supervisor (Seminole, County) - 00018740

Executive Assistant/Insurance and Credentialing Specialist

Atlanta, GA $30,000.00-$60,000.00 8 hours ago

Patient Care Coordinator (Remote on Thursdays Only )

Intake Clinician- Admissions Department (Overnight)

Travel Planning Assistant | Fully Remote

Atlanta, GA $25,000.00-$65,000.00 8 hours ago

Front Office Coordinator - Outpatient Surgical Specialists

Admin Assistant - Women's Health/Family Planning

Intake Mental Health Technician - Admissions Department

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.