Eligibility Screener (Bakersfield, CA)

GetixHealth; Bakersfield (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) Plan

Paid Time Off (PTO)

Flexible Benefits

Job summary

GetixHealth is hiring an Eligibility Screener in Bakersfield, CA to support patients in applying for insurance and third-party resources. The role requires strong communication, confidentiality, and hospital-based work, with eligibility determinations and documentation duties.

The position is full-time and on-site at a hospital setting, with comprehensive benefits and a team-oriented environment. You will screen patients, collect necessary information, coordinate with hospital staff, and ensure

Qualifications

• Interpersonal, written, and verbal communication skills required.
• Ability to maintain confidentiality and handle sensitive information.
• Experience in a hospital or healthcare setting is preferred.

Responsibilities

• Assist patients with insurance applications and eligibility processes.
• Explain eligibility requirements and verification steps to patients and representatives.
• Maintain proactive communication with patients and their representatives throughout the eligibility process.
• Document all work activity in the company systems per policy.
• Coordinate with physicians, case managers, social workers, and hospital staff to resolve questions.
• Perform other duties as assigned by management.

Skills

Interpersonal skills

Communication skills

Education

High School diploma or GED

Tools

Microsoft Office

Job description

• Pay or shift range: $25 USD to $26 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Administrative/Support
• Full-Time
• Requisition #: ELIGI002180

Description

Eligibility Screener- Bakersfield,CA

Compensation: $25/hr + Quarterly Bonus Eligible (additional $1 if bilingual and can pass the Bilingual Assessment)

If you are a caring, compassionate individual with a sense of community, we have a rewarding career available for you.

• Do you want to help those within need in your community?
• Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills?
• Work in a local hospital assisting patients with applications for third-party resources including state aide.
• Maintain the appropriate level of work activity according to work standards and establish work processes to ensure timely certification for eligibility programs.
• Retrieve and forward requested records and information, including medical records, insurance policy information, remittance advice, and itemized statements, to appropriate parties.
• Analyze, distribute, and follow-up on special requests and adjustments with hospital personnel.
• Maintain consistent proactive communication with the patient or patient representative throughout the eligibility process, keeping the patient informed of the account progress.
• Screen patients and/or patient representatives to determine potential eligibility for Third Party resources.
• Communicate effectively with physicians, case managers, social workers, and hospital business office staff on a daily basis to ensure questions are answered and issues are addressed.
• Educate patients and patient representatives of the eligibility requirements, application process, and verification requirements for applicable programs.
• Maintain a professional relationship with the patient and governmental agencies to ensure cooperation and compliance.
• Document pertinent patient information and all work activity in the appropriate systems dictated by company policies and procedures.
• Ensure accounts are processed in accordance to Eligibility Program standards, Client expectations, and all applicable federal and state regulations guidelines.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

Requirements:

• Willing and able to work inside of a hospital, including visiting hospital rooms to complete tasks, which requires individual to be fully vaccinated, including COVID-19 vaccine and booster, current Flu shot and drug screening
• High School diploma or General Educational Development (GED) certificate or equivalent in relevant work experience desired
• Previous healthcare coverage/eligibility experience preferred
• Proficient personal computer skills including Microsoft Office
• Ability to maintain the highest level of confidentiality
• Excellent interpersonal, written, and oral communication skills
• Willing to work inside of a hospital including visiting hospital rooms to complete tasks
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize workAbility to adapt to a flexible schedule
• Office environment within a local hospital
• Ability to lift and/or move 20 pounds with or without accommodation
• Heavy walking is required

WHY JOIN GETIXHEALTH?:

Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We’re more than revenue cycle experts—we’re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and—above all—people.

BENEFITS & INCENTIVES:

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment.
• Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
• 401(k) Plan: Eligible to participate in the company’s 401(k) plan after three (3) months of continuous service.
• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
• Flexible Benefits: Customize your benefits package to fit your personal and family needs.

GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER

Qualifications

Behaviors

Preferred

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Peer Recognition : Inspired to perform well by the praise of coworkers

Education

Preferred

High School or better.

Experience

Required

1 year: Healthcare Insurance, Medi-Cal / Medicaid

3 years: Microsoft Office Experience

Preferred

1 year: Healthcare

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.