Eligibility Assistance Specialist - Community Support Services

New River Valley Community Services; Christiansburg (VA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Multilingual compensation

Job summary

New River Valley Community Services seeks an Eligibility Assistance Specialist to help clients access Medicaid, Medicare, and Disability programs through face-to-face interviews. You will work with the team to ensure quality management and maximize reimbursement, and you’ll train staff in quality areas.

Starting salary for this role ranges from $39,488 to $45,411, with additional compensation considered for multilingual capabilities.

Qualifications

• Associate degree in a human service-related field or business is required; bachelor's degree preferred.
• At least three years of experience in insurance funded services is preferred.
• Experience in submitting and tracking authorizations for insurance payments for behavioral health services is preferred.

Responsibilities

• Facilitates access to Medicaid, Medicare, and Disability programs via face-to-face interviews.
• Works with the team to ensure quality management and utilization processes and maximum reimbursement.
• Provides training to staff in areas related to quality management.

Education

Associate degree in human services or business

Bachelor's degree preferred

High school diploma with 3 years experience

Job description

Job Description

The Eligibility Assistance Specialist effectively facilitates access to Medicaid, Medicare, and Disability programs by completing face to face interviews. Works with the team to ensure all quality management and utilization processes are completed as needed to ensure quality services are provided, and maximum reimbursement is approved and received. Helps to ensure timely completion of quality reviews of all levels of documentation. Also provides training to staff in areas related to quality management.

Starting Salary Range

Starting Salary Range: $39,488 - $45,411

Education/Experience Required

• Graduation from an accredited college or university with at least an associate’s degree in a human service-related field, or business. A bachelor’s degree is preferred. High School Diploma with three years of experience will be considered.
• At least three years of experience working within the provision of insurance funded services is preferred.
• Experience in submitting and tracking authorizations for insurance payments for behavioral health services is preferred.

Additional compensation will be considered for any new employees who speak multiple languages.