Eligibility and Options Specialist (Service Coordinator II)

Jocogov; Olathe (KS); On-site; USD 42,000 - 55,000; Full time

Job summary

Johnson County Government in Kansas seeks a full-time Eligibility and Options Specialist to conduct comprehensive assessments, determine service eligibility, and coordinate community resources.

The role involves planning, collaboration with local agencies, documentation, and ensuring services align with individual plans while serving diverse populations in a government setting.

Qualifications

• Bachelor's degree in Human Services or related field and one year of related work experience.
• KS/MO driver's license may be required depending on department or agency.
• Reference/background screening is required for all positions.

Responsibilities

• Assesses individuals' background to identify needs and determine service eligibility in community settings.
• Develops plans and coordinates with community agencies to address short- and long-term needs.
• Provides services to individuals with ongoing needs and ensures alignment with individual plans.
• Documents services and tracks progress toward measurable goals.

Skills

Communication skills

Resource coordination

Customer service

Education

Bachelor's degree in Human Services or related field

Job description

Overview

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!

Job Description

Johnson County's Department of Aging and Human Services is recruiting a full-time Eligibility and Options Specialist. This position will remain open until filled with the first review of candidates beginning on Tuesday, November 9th, 2026.

Job duties includes:

• Conducts assessments of individuals' background and applicable circumstances to identify needs and/or determine service eligibility; interprets and communicates relevant information to individuals, families, and other stakeholders. These assessments are completed in the community and could include CARE assessments, and comprehensive assessments for in home services eligibility.
• Develops plans to address the needs of individuals in single or multiple areas of focus; networks with other community agencies to research and coordinate a variety of resources and services to address short term intensive or long-term individual needs; encourages the establishment and maintenance of support systems; consults and collaborates with other providers in the development, implementation and review of plans.
• Provides a variety of services to individuals with multi-faceted and/or ongoing needs; ensures services provided are consistent with individual plans; initiates and attends individual and/or group meetings and provides services in a community-based setting.
• Completes and submits documentation regarding services provided; evaluates and documents individuals' progress according to measurable goals; reviews quality and effectiveness of services provided.

Job Requirements

Minimum Job Requirements:

• Bachelor's degree in Human Services or related field and one year of related work experience are required. May require KS/MO driver's license, depending on department or agency.

Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.

Education/Experience Substitutions:

• Experience may be substituted for degree. Education may be substituted for experience.
• In some instances, statutory or regulatory requirements may prohibit substitution of education and/or experience.

Physical, Environmental, and Special Working Conditions:

All County employees may be called upon to assist other departments in a declared emergency situation.