Elevator Field Technician & Troubleshooter - Diagnostics Pro

Alimak Group USA Inc; United States; On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Company-paid life insurance

Short-term disability insurance

Long-term disability insurance

Medical plan with 401k match

Job summary

Alimak Group USA, Inc is seeking an Elevator Field Technician/Troubleshooter with a strong focus on diagnostics, fault identification, and rapid problem-solving. You will inspect, maintain, and repair rack & pinion elevator systems, responding to breakdowns and diagnosing issues to ensure safe, reliable operation.

The role requires hands-on independence, ability to work at extreme heights and in challenging environments, and willingness to travel extensively across US sites.

Qualifications

• 3+ years of Industrial control troubleshooting experience.
• Proficient with electrical testing equipment (multimeter, non-contact voltmeter).
• Strong knowledge of AC/DC circuits, motor controls, VFDs, PLCs, and industrial automation.
• Strong problem‑solving mindset and ability to work independently.
• Able to read and interpret technical documents and schematics.
• Proficient with Microsoft Office.
• Must be able to travel extensively (up to 100%).
• Excellent customer service and communication skills.
• Able to obtain a U.S. Passport and pass all required screenings.
• Comfortable working at extreme heights and in tight spaces.
• High school diploma or equivalent; Technical degree or apprenticeship preferred.
• State elevator licensing a plus.

Responsibilities

• Diagnose mechanical and electrical faults on all makes and models of rack & pinion elevator equipment.
• Perform troubleshooting, repairs, and field modernization upgrades.
• Conduct inspections, preventive maintenance, and field evaluations.
• Respond to emergency calls and determine root causes quickly.
• Document all work in company systems.
• Communicate effectively with customers, vendors, and internal teams.
• Follow safety procedures and always use proper PPE.
• Other duties as assigned by management

Skills

Mechanical aptitude

Electrical troubleshooting

Electromechanical

Travel readiness

Customer service

Reading schematics

MS Office

Reading technical documents

Education

High school diploma

Technical degree or apprenticeship

Elevator licensing (plus)

Tools

Multimeter

Non-contact voltmeter

Electrical testing equipment

Job description

Alimak Group USA, Inc is seeking an Elevator Field Technician/Troubleshooter with a strong focus on diagnostics, fault identification, and rapid problem-solving. You will inspect, maintain, and repair rack & pinion elevator systems, responding to breakdowns and diagnosing issues to ensure safe, reliable operation.

The role requires hands-on independence, ability to work at extreme heights and in challenging environments, and willingness to travel extensively across US sites.