Elevator Field Technician / Troubleshooter

Alimak Group USA Inc; United States; On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Company-paid life insurance

Short-term disability insurance

Long-term disability insurance

Medical plan with 401k match

Job summary

Alimak Group USA, Inc is seeking an Elevator Field Technician/Troubleshooter with a strong focus on diagnostics, fault identification, and rapid problem-solving. You will inspect, maintain, and repair rack & pinion elevator systems, responding to breakdowns and diagnosing issues to ensure safe, reliable operation.

The role requires hands-on independence, ability to work at extreme heights and in challenging environments, and willingness to travel extensively across US sites.

Qualifications

• 3+ years of Industrial control troubleshooting experience.
• Proficient with electrical testing equipment (multimeter, non-contact voltmeter).
• Strong knowledge of AC/DC circuits, motor controls, VFDs, PLCs, and industrial automation.
• Strong problem‑solving mindset and ability to work independently.
• Able to read and interpret technical documents and schematics.
• Proficient with Microsoft Office.
• Must be able to travel extensively (up to 100%).
• Excellent customer service and communication skills.
• Able to obtain a U.S. Passport and pass all required screenings.
• Comfortable working at extreme heights and in tight spaces.
• High school diploma or equivalent; Technical degree or apprenticeship preferred.
• State elevator licensing a plus.

Responsibilities

• Diagnose mechanical and electrical faults on all makes and models of rack & pinion elevator equipment.
• Perform troubleshooting, repairs, and field modernization upgrades.
• Conduct inspections, preventive maintenance, and field evaluations.
• Respond to emergency calls and determine root causes quickly.
• Document all work in company systems.
• Communicate effectively with customers, vendors, and internal teams.
• Follow safety procedures and always use proper PPE.
• Other duties as assigned by management

Skills

Mechanical aptitude

Electrical troubleshooting

Electromechanical

Travel readiness

Customer service

Reading schematics

MS Office

Reading technical documents

Education

High school diploma

Technical degree or apprenticeship

Elevator licensing (plus)

Tools

Multimeter

Non-contact voltmeter

Electrical testing equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Elevator Field Technician / Troubleshooter

Service Allocations Full Time Field US

3 days ago Requisition ID: 1052

Alimak Group USA is seeking a skilled Field Technician/Troubleshooter with a strong focus ondiagnostics, fault identification, and rapid problem‑solving. In this role, you will inspect, maintain, and repair a variety of rack & pinion elevator systems. You’ll respond to breakdowns, diagnose mechanical and electrical issues, implement corrective actions, and ensure equipment operates safely and reliably. This position requires hands‑on expertise, the ability to work independently, and comfort working at extreme heights and in challenging industrial environments.

DUTIES & RESPONSIBILITIES

• Diagnose mechanical and electrical faults on all makes and models of rack & pinion elevator equipment.
• Perform troubleshooting, repairs, and field modernization upgrades.
• Conduct inspections, preventive maintenance, and field evaluations.
• Respond to emergency calls and determine root causes quickly.
• Document all work in company systems.
• Communicate effectively with customers, vendors, and internal teams.
• Follow safety procedures and always use proper PPE.
• Other duties as assigned by management

REQUIREMENTS & QUALIFICATIONS

• Strong mechanical, electrical and electromechanical aptitude; troubleshooting experience required.
• 3+ years of Industrial control troubleshooting experience. (or equivalent)
• Proficient with electrical testing equipment. (multi-meter, non-contact voltmeter)
• Strong knowledge of AC/DC circuits, motor controls, VFDs, PLCs, and industrial automation.
• Strong problem‑solving mindset and ability to work independently.
• Ability to read and interpret technical documents and schematics.
• Proficient with Microsoft Office.
• Must be able to travel extensively (up to 100%).
• Excellent customer service and communication skills.
• Able to obtain a U.S. Passport and pass all required screenings.
• Comfortable working at extreme heights and in tight spaces.
• High school diploma or equivalent; Technical degree or apprenticeship preferred.
• State elevator licensing a plus.
• Strong organizational skills and the ability to work under pressure and meet deadlines
• Excellent communication and customer service skills
• Possess strong ethical standards regarding the handling of confidential information
• Proficient reading, writing, grammar, and mathematics skills
• Computer proficiency MS Word, Excel, PowerPoint, and Outlook

PHYSICAL REQUIREMENTS

• Must be able to climb all structure types
• Must be able to lift and carry up to 80 lbs
• Must be able to work in all weather conditions including inclement weather
• Must be able to comfortably work at extreme heights
• Must be able to work in enclosed spaces
• Must be able to sit, stand, walk, reach, lift, bend, squat, kneel, climb, balance, stoop, crawl, and crouch for extended periods of time
• Must be able to drive for extended periods of time
• Must be able to use hand tools and power tools
• Must be able to visually inspect equipment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT THE COMPANY

Alimak Group is a global provider of sustainable premium height solutions. With presence in more than 120 countries, the company develops, manufactures, sells and services vertical access and working at height solutions with focus on adding customer value through enhanced safety, higher productivity and improved cost efficiency.

Alimak Group USA, Inc offers a great benefit package that includes company paid Life Insurance, Short-Term Disability Insurance, and Long-Term Disability Insurance. We have a great Medical Plan and 401k Match. Come Join Our Team!

Alimak Group USA, Inc is an Equal Opportunity Employer