Elevator Compliance Scheduler & Client Support

ATIS Elevator Inspections, LLC; Fairfax (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

ATIS Elevator Inspections, LLC in Fairfax, VA, USA is seeking a Client Support & Scheduling Specialist to coordinate inspections between customers, elevator companies, and inspectors, while guiding clients through renewal steps with the AHJ.

The role emphasizes professional communication, calendar management, and responsiveness to keep schedules efficient and compliant, with responsibilities spanning NetSuite entries and field support.

Qualifications

• High school diploma or equivalent.
• Ability to manage priorities and workflow.
• 40 hours a week, normal business hours.
• Excellent customer service, communication, organizational skills, and responsiveness.
• Basic computer skills and knowledge of Microsoft Office.
• Clerical or administrative experience preferred.

Responsibilities

• Being available and reachable 7:00 am – 3:30 pm M-F.
• Review scheduling requests in NetSuite.
• Check inspector availability via the Excel calendar.
• Put pending jobs on the calendar to forecast availability.
• Email scheduling request to the requester.
• Update the work order with notes regarding the inspection.
• Assign work orders with date, time and inspector names.
• Create an Event/Inspection record to update calendars.
• Answer calls or emails and assist customers, inspectors, and vendors.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ATIS Elevator Inspections, LLC in Fairfax, VA, USA is seeking a Client Support & Scheduling Specialist to coordinate inspections between customers, elevator companies, and inspectors, while guiding clients through renewal steps with the AHJ.

The role emphasizes professional communication, calendar management, and responsiveness to keep schedules efficient and compliant, with responsibilities spanning NetSuite entries and field support.