Electronics Service Technician

Life-Science Innovations; Willmar (MN); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

401K with company match

Paid time off

Holiday pay

Disability insurance

Life insurance

Job summary

Life-Science Innovations affiliate PALS (Poultry and Livestock Supplies) seeks a full-time Electronics Service Technician to join the Willmar, MN team. You will service electronic equipment at customer locations and in-house, troubleshooting controllers and replacing faulty circuitry with training provided.

Responsibilities include installation and repair, customer education, using tools and D365 for orders and inventory, while maintaining a safe work environment.

Qualifications

• Related field preferred but not required.
• High school diploma or GED required.
• Valid Minnesota driver's license with acceptable driving record.
• Willingness to learn electronics equipment and procedures.
• Ability to learn computerized billing and inventory system.
• Strong verbal and written English communication.

Responsibilities

• Identify and resolve controller malfunctions using testing tools and soldering.
• Install and repair electronic equipment at customer sites and in-house.
• Adjust and replace defective circuitry and electronics components.
• Provide customer support and education on product use.
• Generate sales orders in D365 and manage paperwork for returns and inventory.
• Maintain a clean, safe working environment and test medicators with the team.
• Communicate proactively to address questions and concerns.
• Collaborate with team to fix and test equipment.

Skills

Electronics repair

Customer service

English communication

Willingness to learn

Education

High school diploma/GED

Tools

D365

Job description

PALS is seeking a full-time Electronics Service Technician to join their team. An Affiliate of Life-Science Innovations,PALS(Poultry and Livestock Supplies) is a retailer and service provider of equipment, feed, and medication distributed within the poultry and hog industry, located on the West side of Willmar, MN

Are you looking for a change in careers, wanting to learn something new, this might be for you. We will train you to tackle the responsibilities of this position.

Summary ofResponsibilities:

• Working in the Electronics Department and at customer locations, identify and resolve controller malfunctions. Adjust and replace defective or improperly functioning circuitry and electronics components, using common electronics testing tools, hand tools, and soldering iron.
• Accurate and timely installation and repair of electronic equipment at customers’ locations as well as in house.
• Adjust and replace defective or improperly functioning circuitry and electronic components.
• Provide customer support and education, working with users to identify needs, determine sources of problems, and provide information on product use.
• Provide customer support, work with users to identify needs, determine sources of problems and provide information on product use.
• Using D365, generate sales orders for customers, paperwork to return repaired items to customers, and to place items into inventory.
• Maintain a clean and safe working environment by completing housekeeping tasks and working on equipment safely.
• Answer questions or refer concerns by communicating proactively and demonstrating commitment to high-quality service.
• Work with the rest of the team to fix and test medicators.

The Ideal Candidate Profile:

• Related field required, beneficial but not required
• High school diploma/GED required
• Have and maintain a valid Minnesota Driver’s License and an acceptable motor vehicle driving record
• Willingness to learn and understand electronic equipment and procedures or ability and the variety of controllers.
• Willing to troubleshoot and repair of electronic equipment and in the use of common electronic testing equipment required
• Ability to learn computerized billing and inventory system
• Strong verbal and written communication skills in English and the ability to interact with a variety of internal employees and external customers

Schedule: Monday - Friday 7:00 AM - 4:00 PM, with an occasional extended workweek and overnight travel at times.

Core Company Values:

• Service-Working with coworkers and customers to identify and meet their needs.
• Employee Wellbeing– Creating a safe and healthy work environment that facilitates the wellbeing of each employee from a whole-life perspective.
• Integrity– Adhering to a strong code of moral and ethical principles.
• Quality– Providing a degree of excellence measured against a similar standard.
• Dependability– The quality of being counted on to produce results with consistency.

Benefits at PALS:

We are proud to offer a generous benefit package in addition to competitive compensation. Our benefits include medical, dental, and vision insurance options, aHealth Savings Account with companymatch, 401K plan with company match up to 4% of your compensation, PTO accrual, two personal days per year, holiday pay, short- and long-term disability, and company paid life insurance.

Starting Wage Range: $23.58-$28.00