Electronics Repair Technician

ExpressPoint; El Paso (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Vacation

Holidays

Disability Insurance

Tuition Reimbursement

Job summary

ExpressPoint Technology Services, Inc. in East El Paso is seeking an electronics repair technician to diagnose and repair handheld devices, laptops and network equipment. Prior hardware repair experience is a plus; training is available for candidates with an electronics degree or related experience.

Soldering experience with surface-mount components is required or highly desirable. Responsibilities include configuring and troubleshooting networking gear, diagnosing devices, reading schematics,

Qualifications

• AA/AS in Electronics or equivalent combination of education and experience.
• 2+ years directly related electronics repair experience as a baseline.
• Experience soldering with surface mount components is preferred.

Responsibilities

• Connect, configure and troubleshoot networking equipment.
• Diagnose and configure handheld devices and replace components.
• Basic laptop diagnostic and repair of failing parts.
• Read schematics and trace faults on boards.
• Collaborate with technicians and engineers to resolve issues.
• Perform solder rework and operate rework equipment as trained.
• Cross-train on multiple positions/products as needed.
• Communicate with customers professionally and follow procedures.
• Perform other duties and projects as assigned.

Skills

Diagnostics

Soldering

Networking basics

Troubleshooting

Communication

Education

AA/AS in Electronics

Equivalent education/experience

Tools

Soldering Iron

Multimeter

Oscilloscope

Diagnostic software

Job description

Built on over 20 years of experience, ExpressPoint provides high quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2008 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction.

ExpressPoint At-a-Glance:

• More than 20 years of industry experience
• Industry-leading quality and delivery performance
• Loyal Fortune 500 customer base
• 25,000+ repairs per month
• 100,000+ units shipped/month
• Support 40+ technologies from 250+ OEMs
• Secured inventory locations
• C-TPAT certified
• HIPAA, RoHs, regulatory and environmental compliance
• Experienced leadership team
• 300+ employees
• Privately held

Hours: 7:30am-4:00pm, Monday-Friday (occasional overtime & Saturdays)

ExpressPoint Technology Services, Inc., a distributor of a broad range of technology products and depot maintenance services, has full-time opportunities for an electronics repair technician in our East El Paso facility.This position will perform diagnostic and component level repair for handheld devices, laptops and/or network equipment. Previous computer hardware repair experience is a plus, but we are willing to train the right candidate with an electronics degree or other types of electronics repair experience. Must have experience soldering with surface mount components. Fine pitch or micro soldering experience is a plus.

JOB DUTIES AND RESPONSIBILITIES

• Connecting, configuring and troubleshooting networking equipment.
• Perform diagnostic and configure handheld devices as well as troubleshoot failures and replace components.
• Basic laptop diagnostic and repair failing parts.
• Basic understanding of schematics, and ability to logically trace a fail on a device or pc board.
• Interfaces with other Technicians and Engineers to resolve problems and make improvements.
• Performs basic solder rework tasks and/or operates rework equipment as trained.
• Cross train on multiple positions/products as needed.
• Ensure timely, tactful, and respectful communication with all internal and external customers.
• Follow all policies and procedures.
• Performs other duties and special projects as assigned.

Education

• AA/AS in Electronics and/or 2 years post-high school trade school or military training in electronics
• An equivalent combination of education and experience

Experience

• Minimally 2 + years of directly related experience depending on education level

Other Skills and Abilities

• Strong sense of urgency.
• Ability to perform job duties with minimal supervision.
• Ability to work overtime as needed to support customer orders.
• Effectively communicates with technical team to resolve issues or propose improvements.
• Basic understanding of networking components and setups.
• Read and interpret electronic guides, manuals, and schematics.
• Ability to troubleshoot electronic circuits to the component level.
• Utilize basic electronic test equipment and in-house diagnostic software.
• Perform solder rework to replace through hole and surface mount components.
• Mechanically inclined in use of basic hand tools.
• Effective use of MS Office software.

Benefits

• Our health, dental, vision and life insurance coverage begin on your first day of employment!
• Paid vacations, holidays, 401K, short term and long term disability, and tuition reimbursement.