Electronic Security Technician III — On-Call & Global Impact

Vectrus, Inc; Town of Florida (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

V2X is seeking a field technician to supervise and administer electronic security system contracts, delivering service to ensure contract compliance and program execution.

Responsibilities include routine maintenance, on-call emergency support, field information gathering, and assisting with IDS/Access Control/CCTV installations. Requires 2+ years in alarm systems, secret clearance eligibility, and strong customer service skills.

Qualifications

• Extensive knowledge with 2+ years hands on experience in electronic alarm systems and sensors.
• Extensive knowledge with 2+ years hands on experience with electronic access control systems.
• Experience using programming software associated with electronic alarm and access control systems.
• CCTV and GBR experience is a plus.
• Two years of related college is a plus.
• General knowledge of computer hardware and experience with Windows OS & MS Office.
• Ability to obtain secret clearance as required.
• Excellent communication and customer service skills with the ability to work unsupervised in a team environment.

Responsibilities

• Perform routine systems maintenance and service repairs for customers with technical, application and service related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
• Perform systems preventative maintenance inspections per manufacturer’s recommendation on integrated alarm intrusion systems, access control systems, CCTV and GBR.
• Gather information from field in order to duplicate any reported problems in lab environment.
• Provide 24 hours per day, 7 days per week emergency service capability as needed On-call service as scheduled.
• Document all calls for service, preventive maintenance requirements and interface with technical support center ensure all required service documentation is completed daily and delivered to Service Department.
• Provides Sales and Customer Service departments information on proper application of products.
• Travel may be required.
• Provide general maintenance and safe keeping of company vehicle (when assigned) May assist with field installations of IDS, Access Control, CCTV and GBR systems as required.
• Performs other duties as assigned.

Skills

Alarm systems

Access control systems

CCTV

Windows OS & MS Office

Communication skills

Customer service

Secret clearance eligibility

Education

High School Diploma

Associate's degree in Electronics

Tools

Programming software for alarm systems

Job description

V2X is seeking a field technician to supervise and administer electronic security system contracts, delivering service to ensure contract compliance and program execution.

Responsibilities include routine maintenance, on-call emergency support, field information gathering, and assisting with IDS/Access Control/CCTV installations. Requires 2+ years in alarm systems, secret clearance eligibility, and strong customer service skills.